Receptionist - Bilingual English/Spanish

ADP, Inc.; Carson (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

AMPAM is seeking a Full Time Ambassador of First Impressions in Carson, CA to professionally present the company to guests and callers, and to support HR and management with clerical tasks.

You will greet visitors, manage calls, assist with mail, meetings, and data entry, while upholding confidentiality and a professional demeanor. Bilingual Spanish/English required and 3+ years in a corporate office setting.

Qualifications

• BA/BS degree; equivalent work experience in a corporate office environment with Executive Management, Directors/Managers
• Bilingual Spanish/English – verbal and written; ability to translate business documents

Responsibilities

• Greet, assist and/or direct visitors, employees and the general public
• Provide office support to ensure work efficiency and meet deadlines
• Answer all incoming calls and handle caller inquiries with care
• Receive, direct and relay telephone messages and announce deliveries
• Assist with bulk mail and special projects for marketing/sales; prepare and stamp outgoing mail
• Maintain general support (copying, edits, data entry) and HR materials
• Assist planning/preparation of meetings and travel
• Provide clerical services for the Executive Team, HR and other departments
• Refer to Policies & Procedures and Employee Handbook to help new employees
• Reproduce/copy HR materials as back-up for HR team

Skills

Bilingual Spanish/English

Education

BA/BS degree

3+ years corporate office experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FULL TIME Carson, CA, US

Salary Range: $25.00 To $27.00 Hourly

Summary:

As the Ambassador of First Impressions, this role professionally presents AMPAM to all guests, callers and supports employee/management’s needs. Oversees and maintains the Company’s lobby area activity. Greets and directs all visitors, including vendors, clients, job candidates and customers. Checks messages each morning/daily. Answers and fields all incoming calls/messages. Provides clerical support, special administrative tasks and projects and posts mail daily.

A variety of work includes office tasks, projects and services for management/department teams, as may be required. Ensures completion of data entry/scanning forms and sorting documents. This position requires organization, consistency, discipline, confidentiality, and a professional demeanor. As a team player, reliability, strong time management, interpersonal and multi-tasking skills are key.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Greet, assist and/or direct visitors, employees and the general public
• Provide office support in order to ensure work efficiency and effectiveness; meet deadlines
• Answer all incoming calls and handle caller’s inquiries with care
• Receive, direct and relay telephone messages, and announce deliveries upon arrival
• Assist with bulk mail and special projects for marketing/sales. Prepare and stamp outgoing mail
• Maintain general support (copying, edits, data entry) and manual production for HR/managers
• Assist the planning/preparation of meetings, conference telephone calls and, possibly, travel
• Provide clerical/administrative services for the Executive Team, HR and other departments
• May sign for receipt of subpoenas, with $15 check, as authorized per the CFO
• Provide clerical support for HR that include but are not limited to copying company products and employee notices to attach to biweekly payroll checks for the filed/office
• Notify facilities management of any building security issues or door/alarm malfunctions
• Refer to our Policies & Procedures and Employee Handbook to help new employees as needed
• Reproduce/copy a variety of HR materials as back-up for the HR team.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem solving – Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings as needed
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan
• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Some training will be provided. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• BA/BS degree; equivalent work experience, 3+ years’ business office experience in a corporate office environment working with Executive Management, Directors/Managers
• Bilingual Spanish/English – Verbal and written; ability to translate business documents
• Reliable and responsible; demonstrated great work ethic
• Can take direction, constructive criticism, and work with little supervision
• Excellent communication (verbal and written) and good presentation skills

Physical Demands:

• Must be able to remain in a stationary position a minimum of 80% of the time
• Ability to learn technical material, new programs to support the team
• The person in this position needs to occasionally move about inside the office to access files, office machinery, provide office supplies as needed, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer.

This job description is subject to change at any time. Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship