Receptionist and Administrative Assistant

Marshall University; Huntington (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking university as a Receptionist and Administrative Assistant, where you will be the first point of contact for the Foundation. This role requires a detail-oriented professional with excellent communication skills to manage front desk operations and provide administrative support. You will interact with diverse stakeholders, ensuring a welcoming atmosphere while managing multiple priorities. Enjoy a collaborative environment that values inclusivity and offers a range of benefits, including generous leave policies and educational support. This is an exciting opportunity to contribute to the mission of enhancing the community through education and service.

Benefits

Health Insurance

Educational/Tuition Benefits

Retirement Plans

Life Insurance

Wellness Programs

Annual and Sick Leave

Winter Break

Flexible Work Hours

Qualifications

• 3-5 years of administrative or office coordination experience required.
• Proficiency in Microsoft Office Suite is essential.

Responsibilities

• Greet and welcome visitors, ensuring a positive first impression.
• Manage incoming calls and maintain an organized front desk area.
• Coordinate travel arrangements and manage office supply inventory.

Skills

Administrative Support

Excellent Communication Skills

Customer Service

Microsoft Office Suite

Data Entry

Education

High School Diploma or GED

Bachelor’s Degree in Administration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Banner System

Job description

Receptionist and Administrative Assistant

Get to Know Us!

Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University’s mission, inspired by our Vision and Creed, includes a commitment to:

• Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
• Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
• Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
• Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
• Cultivate the development of an inclusive, just, and equitable community.

Come Meet Marshall and discover what it means to be part of the Marshall University family!

Come join our Herd!

We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation ( MURC ) employees have different benefit options than those listed below.

• A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
• Annual and Sick Leave – Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
• Health Insurance – Marshall University offers health insurance through West Virginia Public Employees Insurance Agency ( PEIA ). There are seven (7) health benefit plans.
• Educational/Tuition Benefits – Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
• Retirement Plans – Marshall University offers retirement through Teachers Insurance and Annuity Association ( TIAA ). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
• Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Wellness Programs – PEIA provides various care management programs and the Pathways to Wellness program.

We are . . Marshall!

Position Information

Position Title

Position Title Receptionist and Administrative Assistant

Banner Position Number

Banner Position Number 05012025

E-Class

E-Class TN - MU Non-employee Position (NOT Benefits Eligible)

Classification Title

Department

Department Sr VP Development - MU6000

Job Description

Seeking a detail-oriented and highly professional individual to serve as the first point of contact for the Marshall University Foundation, Inc.

The mission of the Foundation is to support and promote the activities and programs of Marshall University.

POSITION SUMMARY

The Receptionist and Administrative Assistant is charged with the overall management of the front desk while providing a wide range of administrative support functions for the Foundation office. Under the supervision of the Director of Board Relations and Chief of Staff, this position requires a professional demeanor, excellent communication skills, and the ability to manage multiple priorities effectively.

The successful candidate will work closely with Foundation staff, donors, board members, students, and campus partners to ensure a high level of service and office efficiency. This individual will also provide supervision to Graduate Assistants and assist with various administrative projects and logistical needs of the organization.

DUTIES AND RESPONSIBILITIES

*Greet and welcome all office visitors in a professional and courteous manner, ensuring a positive first impression. Maintain the visitor log and ensure guests are directed to the appropriate staff members.

*Answer and direct incoming calls promptly, accurately taking and delivering messages as needed.

*Maintain an organized, clean, and welcoming front desk area at all times.

*Manage the pick-up and delivery of mail, including processing donation checks and delivering them to the appropriate Gift Officer or accounting personnel.

*Notify staff members of received packages or deliveries in a timely manner.

*Schedule appointments and meetings, managing calendar availability across departments effectively.

*Coordinate travel arrangements for staff when required.

*Maintain office supply inventory and place orders as needed.

*Assist with elements of Board of Directors work, including materials and meeting notebooks.

*Handle basic data entry, filing, and document management tasks to support office functions.

*Prepare requisitions and encumbrances using the Marshall University Banner system.

*Maintain excellent working relationships with colleagues, guests, and university partners; as well as provide customer service to clients and visitors

*Provide general administrative support and project coordination as needed.

*Ensure confidentiality and discretion in handling sensitive information.

*Supervises work of Graduate Assistants, including planning, assigning, scheduling, and reviewing work, ensuring quality standards. Responsible for hiring, terminating, training and developing, reviewing, and payroll. Plans organizational structure and position content.

Location

Location OTHR - Other Off-Campus Location

Salary Range

Salary Range Salary is commensurate with qualifications, experience, and internal equity.

Salary Grade

Salary Type

Salary Type Hourly

Time Type

Time Type Full-Time

Position Information Position Title Receptionist and Administrative Assistant Banner Position Number 05012025 E-Class TN - MU Non-employee Position (NOT Benefits Eligible) Classification Title Department Sr VP Development - MU6000 Job Description Seeking a detail-oriented and highly professional individual to serve as the first point of contact for the Marshall University Foundation, Inc.

The mission of the Foundation is to support and promote the activities and programs of Marshall University.
POSITION SUMMARY The Receptionist and Administrative Assistant is charged with the overall management of the front desk while providing a wide range of administrative support functions for the Foundation office. Under the supervision of the Director of Board Relations and Chief of Staff, this position requires a professional demeanor, excellent communication skills, and the ability to manage multiple priorities effectively. The successful candidate will work closely with Foundation staff, donors, board members, students, and campus partners to ensure a high level of service and office efficiency. This individual will also provide supervision to Graduate Assistants and assist with various administrative projects and logistical needs of the organization.

DUTIES AND RESPONSIBILITIES *Greet and welcome all office visitors in a professional and courteous manner, ensuring a positive first impression. Maintain the visitor log and ensure guests are directed to the appropriate staff members. *Answer and direct incoming calls promptly, accurately taking and delivering messages as needed. *Maintain an organized, clean, and welcoming front desk area at all times. *Manage the pick-up and delivery of mail, including processing donation checks and delivering them to the appropriate Gift Officer or accounting personnel. *Notify staff members of received packages or deliveries in a timely manner. *Schedule appointments and meetings, managing calendar availability across departments effectively. *Coordinate travel arrangements for staff when required. *Maintain office supply inventory and place orders as needed. *Assist with elements of Board of Directors work, including materials and meeting notebooks. *Handle basic data entry, filing, and document management tasks to support office functions. *Prepare requisitions and encumbrances using the Marshall University Banner system. *Maintain excellent working relationships with colleagues, guests, and university partners; as well as provide customer service to clients and visitors *Provide general administrative support and project coordination as needed. *Ensure confidentiality and discretion in handling sensitive information. *Supervises work of Graduate Assistants, including planning, assigning, scheduling, and reviewing work, ensuring quality standards. Responsible for hiring, terminating, training and developing, reviewing, and payroll. Plans organizational structure and position content. Location OTHR - Other Off-Campus Location Salary Range Salary is commensurate with qualifications, experience, and internal equity. Salary Grade Salary Type Hourly Time Type Full-Time Qualifications Must be able to perform all essential job duties as outlined in the job description. Required Qualifications Education *High school diploma or GED required; bachelor’s degree in administration or related field preferred. Experience *Minimum of 3–5 years of administrative or office coordination experience. *Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel. Experience using Banner system is a plus. *Knowledge of administrative concepts, office practices, and ability to apply procedures in varied situations. Preferred Qualifications Education Experience Posting Detail Information Posting Number MU1023NE Open Date 05/01/2025 Close Date Open Until Filled Yes Special Instructions Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

CV or Resume

Cover Letter

Optional Documents

Marshall University
One John Marshall Drive
Huntington, WV 25755