Receptionist & Administrator: Frontline Care Support

Change Grow Live; United States; Remote; USD 31,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Wellness hour each week

Contributory pension

Discounts for shopping, cinema, etc.

Training and progression opportunities

Refer-a-Friend scheme

Job summary

Change Grow Live in the United Kingdom is seeking a Receptionist/Administrator to be the first point of contact for service users. You will manage appointments, respond to enquiries, and support a specialist team with organisation and administration.

The role emphasizes a warm, professional, and responsive experience, handling data with confidentiality and working with the Barking and Dagenham team to help clients live healthier lives.

Qualifications

• Knowledge of general office procedures.
• IT literacy including word processing, Excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• Ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills.

Responsibilities

• Welcome people and respond to telephone, email and face-to-face enquiries.
• Coordinate appointments and maintain electronic diaries.
• Record contacts accurately on our case management systems.
• Provide clear information and signpost people to the right support.
• Keep reception areas welcoming, organised and up to date.
• Support feedback, correspondence and wider team administration.

Skills

IT literacy

Word processing

Excel

Data entry

Interpersonal skills

Confidentiality

Organizational skills

Good numeracy

Tools

Case management systems

Job description

Change Grow Live in the United Kingdom is seeking a Receptionist/Administrator to be the first point of contact for service users. You will manage appointments, respond to enquiries, and support a specialist team with organisation and administration.

The role emphasizes a warm, professional, and responsive experience, handling data with confidentiality and working with the Barking and Dagenham team to help clients live healthier lives.