Receptionist/Administrative Support Specialist

Ansay & Associates; Port Washington (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Professional development and design.

Job summary

Ansay & Associates is seeking an organized administrative professional to support multiple departments from the Port Washington office. You will handle front desk duties, mail processing, AR data entry, HR support, and event coordination while maintaining confidentiality and professionalism.

Ideal candidates will have an associates degree or equivalent experience, 2+ years in administrative roles, and strong MS Office skills. On-site position with competitive benefits and growth opportunities.

Qualifications

• Associates degree or equivalent work experience preferred.
• 2+ years of administrative/office support experience.
• Strong business acumen with a detailed approach.
• Excellent interpersonal skills and professionalism.
• Proficient with Microsoft Office Suite and capable with new technology.

Responsibilities

• Provide administrative support to all departments (Personal Lines, Commercial Lines, Employee Benefits, Support).
• Reception duties: answer, screen, and direct calls professionally.
• Greet visitors and maintain a welcoming front office environment.
• Coordinate meeting(s) logistics and preparations.
• Process mail, including UPS & FedEx, and postage management.
• Scan and route documents; manage daily mail.
• Order supplies and oversee inventory.
• Process incoming bank mail and shipping bills.
• Assist HR with administrative tasks.
• Support planning and execution of internal events and employee engagement.
• Perform other duties as needed.

Skills

Administrative support

Customer service

Interpersonal communication

Attention to detail

Organization

Confidentiality

Professionalism

Education

Associates degree or equivalent

Tools

Microsoft Office

Zoom

Microsoft Teams

Projectors

Electronic Whiteboards

IPad apps

Job description

Job Category: Administration

Requisition Number: RECEP001535

• Full-Time
• On-site

Locations

Corporate
Port Washington, WI 53074, USA

Description

Position Purpose:
Under the direction of the HR Operations Manager, this role provides cross-functional administrative support to help ensure efficient office operations and contribute to a productive and profitable organization. Key areas of responsibility include front desk coordination, accounts receivable assistance, human resources support, and event coordination.

Major Accountabilities

• Provide administrative support to all departments – Personal Lines, Commercial Lines, Employee Benefits, and Support (Accounting, Marketing, IT and HR). Including, mail, calendar invites, meeting arrangements, etc.
• Reception duties – Answer, screen, and direct incoming calls in a courteous and professional manner.
• Greet and assist visitors, creating a welcoming and professional front office environment.
• Assist with meeting(s) preparations and logistics
• Process all incoming and outgoing mail – manual and electronic versions, including UPS & FedEx. Call in postage meter.
• Electronic scanning and routing of various documents and forms, including daily mail
• Ordering supplies, overseeing supply inventory
• Manage incoming bank mail and process bills related to shipping and courier accounts.
• Assist with the preparation and coordination of mass and special mailings.
• Provide support to the Accounts Receivable function by entering payments and tracking balances
• Assist the HR team with administrative tasks.
• Support planning and execution of internal events, including employee engagement activities and company celebrations.
• Perform other administrative duties and projects as deemed necessary

Qualifications

• Associates degree desired and/or equivalent work experience
• 2+ years’ experience in providing administrative/office support
• Strong business acumen with a thorough and detailed approach
• Punctual, dependable and flexible
• Interact with staff (at all levels) in a fast-paced environment, with an elevated level of professionalism, organization and confidentiality
• Willingness to help customers, callers, visitors and coworkers, Courteous pleasant friendly nature
• Provide prompt, efficient and courteous service for customers by directing calls
• Command of the English language with pleasant and clear speaking voice
• Possess an attention to detail, independent judgment along with keen decision‑making skills
• The majority of work will be done with the use of a Window’s based personal computer. Individual must possess solid working knowledge of the following computer software: Microsoft Office Suite (Word, Excel, PowerPoint & Outlook), Internet/Search engines and have the aptitude for learning new technology and software easily (i.e. IPads (Efficiency Apps), Zoom, Microsoft Teams, Electronic Whiteboards, Projectors)
• Due to the degree of interaction with people, must have excellent interpersonal communication skills, both written and verbal. Adept at establishing relationships with all parties involved, a team player.
• Provide help and support for the licensing team

Why Work for Ansay?

Ansay is a growing, employee-focused insurance agency with strong community roots. We value collaboration, continuous improvement, and professional growth, and we invest in our people through training, technology, and career development opportunities.

At Ansay & Associates we believe in building lasting relationships and bringing every customer a level of service that exceeds expectations -It’sthe Ansay Way! As such the following core values guide our behaviors:Respect–Compassionate and LoyalIntegrity–Honesty and Trustworthy,Accountability–Responsible for Actions & Results,Passion–Unfailing Dedication & Pride In Work,Positive “I Can Do” Mentality–Constant, Never-Ending Improvement,Excellence / Professionalism–High Expectations & Pursuit of Opportunities to further our Capabilities

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Professional development and designation support

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee may occasionally lift up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Behaviors

Preferred

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.