Human Resources Assistant

Commonwealth Casualty Company; Phoenix (AZ); On-site; USD 40,000 - 50,000; Full time

Job summary

A reputable insurance firm in Phoenix, Arizona is seeking a Human Resources Assistant to provide administrative and operational support to the HR Manager and Director. This role encompasses recruitment assistance, benefits administration, employee records management, and ensuring compliance with employment laws. The ideal candidate will be detail-oriented and possess strong organizational and communication skills. A background in the insurance industry is preferred but not mandatory, making this a great opportunity for growth within a professional setting.

Qualifications

• 1–3 years of administrative experience, preferably in the insurance industry.
• Ability to handle confidential information with discretion.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Assist with recruitment, on-boarding, and employee records management.
• Ensure compliance with employment laws and support internal audits.
• Provide administrative support for employee engagement initiatives.

Skills

Organizational skills

Verbal communication

Written communication

Confidentiality

Problem-solving

Education

High School Diploma

Tools

Microsoft Office

HRIS systems (Paycor a plus)

Job description

The Human Resources Assistant provides administrative and operational support to the HR Manager and HR Director in a fast-paced personal lines insurance environment. This role is responsible for assisting with recruitment, on-boarding, employee records management, benefits administration, compliance tracking, and general HR operations. The ideal candidate is highly organized, detail-oriented, professional, and able to handle confidential information with discretion.

Key Responsibilities

Recruitment & On-boarding Support

• Assist with job postings, resume screening, and interview scheduling
• Coordinate background checks and pre-employment documentation
• Prepare offer letters and on-boarding packets
• Conduct new hire orientation and assist with on-boarding processes

Employee Records & HR Administration

• Maintain accurate and up-to-date employee files (digital and physical)
• Process employment status changes, including promotions, transfers, and terminations
• Track employee certifications, licenses (including insurance licensing), and continuing education requirements
• Prepare employment verification letters as needed
• Assist in maintaining HRIS data integrity

Benefits & Payroll Support

• Assist employees with benefits enrollment and questions
• Coordinate with benefits providers and payroll team
• Track PTO, leave requests, and attendance records

Compliance & Reporting

• Ensure compliance with federal, state, and local employment laws
• Assist in maintaining required labor law postings
• Support internal audits and regulatory documentation (as required in the insurance industry)
• Prepare HR reports and metrics as requested

Employee Relations & Engagement

• Provide administrative support for employee engagement initiatives
• Assist with performance review documentation
• Help coordinate training sessions and professional development programs
• Maintain confidentiality in handling sensitive employee matters

Qualifications

Education & Experience

• 1–3 years of administrative experience (insurance industry preferred)
• High School Diploma
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and HRIS systems (Paycor a plus)
• Ability to handle confidential information with discretion
• Detail-oriented with strong problem-solving abilities
• Knowledge of employment laws and HR best practices

Preferred Qualifications

• Experience in the insurance industry, particularly personal lines
• Office-based position in a professional insurance setting