The Receptionist / Administrative Assistant serves as the first point of contact for the church, providing a welcoming, Christ-centered presence to members, guests, and the community. This position is responsible for front-office reception duties as well as a variety of administrative tasks that support the ministerial staff and overall ministry of the church
Reception & Office Support
- Greet and assist church members, guests, and visitors in a warm and professional manner.
- Answer and route incoming phone calls; respond to general inquiries and provide information as appropriate.
- Maintain a clean, organized, and welcoming front office and reception area.
- Process all incoming and outgoing mail, including sorting, distributing, and preparing correspondence.
Administrative Responsibilities
- Enter, update, and maintain accurate information in the church management database, which may include member and visitor records, life group and Bible study rolls, etc. as requested.
- Maintain organized records and files, including meeting minutes, reports, and other official church documents.
- Coordinate and prepare correspondence related to:
- New members and visitors
- Baptisms
- Bereavement and care-related communications
- General church correspondence as assigned
- Assist with preparing letters, emails, and other written communications as requested.
- Schedule meetings, reserve rooms, and assist with calendar coordination as needed.
- Provide administrative support to pastors, ministry leaders, and church staff.
General Duties
- Maintain confidentiality and exercise discretion with sensitive church and member information.
- Assist with special projects and additional administrative duties as requested.
- Support the mission, values, and ministries of the church in a cooperative and servant-hearted manner.
Qualifications
Education & Experience
- High school diploma or equivalent required; additional administrative or office training preferred.
- Prior experience in an office, administrative, or receptionist role preferred.
- Experience working in a church or ministry setting is a plus.
Skills & Abilities
- Proficiency in computer usage, including strong working knowledge of Microsoft Office (Word, Excel, Outlook; Publisher a plus).
- Ability to learn and effectively use church management software and other database systems.
- Strong keyboarding and data entry skills with a high level of accuracy.
- Competence in using standard office equipment such as multi-line phones, printers, copiers, and scanners.
- Excellent interpersonal and communication skills, both written and verbal.
- Strong organizational skills with attention to detail and accuracy.
- Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a busy office environment.
- Dependable, self-motivated, and able to work independently as well as collaboratively with church staff and volunteers.
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Demonstrated ability to work independently and as part of a team.
Personal & Spiritual Qualifications
- A personal commitment to Jesus Christ and support of the mission and beliefs of a FBC.
- A servant’s heart, professional demeanor, and positive attitude.
- Ability to interact graciously with people during times of joy as well as times of grief or crisis.
- Support the leadership of a pastor led, deacon served, staff equipped, committee supported and congregationally affirmed church.
- Confirm the Baptist Faith and Message 2000 as statement of belief.
- Uphold the unity of the church in the bonds of peace (Ephesians 4:3).
- Be able to share the Gospel.