Receptionist & Administrative Clerk

The Salvation Army; Charlottesville (VA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Retirement Savings Plan Available

Supplemental Insurance Available

Voluntary Life Insurance

Job summary

The Salvation Army in Charlottesville, VA is seeking a part-time receptionist to handle telephone calls, messages, and visitor greetings. This role requires accurate record-keeping, donation processing, and basic clerical tasks in a friendly office environment.

Schedule is Monday through Friday from 10:00 a.m. to 3:00 p.m., totaling 25 hours weekly. The ideal candidate will have a high school diploma or GED and relevant switchboard experience, with strong communication and organizational skills.

Qualifications

• High school diploma or GED required.
• Two years of progressively responsible experience with telephone switchboard responsibilities.

Responsibilities

• Answer the telephone in a courteous manner and transfer calls to the appropriate destination.
• Record accurate and complete messages and ensure timely distribution of messages.
• Receive and prepare receipts for donations and deliveries; greet visitors and clients; provide general information about operations and services.

Skills

Telephone etiquette

Communication skills

Organizational skills

Typing and filing

Attendance and reliability

Education

High school diploma or GED

Job description

Schedule/Hours: M – F 10:00 a.m. – 3:00 p.m. (25 hours per week)This position is responsible for:Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.Key Responsibilities:Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.Records and updates statistical information; ensures the accuracy and completeness of the same.Receives and prepares receipts for donations, packages, airline tickets, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.Physical Requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to operate a telephone and/or switchboard.Ability to sort documents alphabetically and numerically.Ability to perform routine mathematical computations.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Employee Benefits:• Paid Time Off• Retirement Savings Plan Available• Supplemental Insurance Available• Voluntary Life Insurance and more!High school diploma or G.E.D. ANDTwo years of progressively responsible experience working in a major firm with telephone switchboard responsibilitiesORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Equal Opportunity Employer: Veterans | Disabled