Receptionist / Administrative Assistant

Better Talent by Laveer & Co.

Frankfort (IL)

On-site

USD 45,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Paid time off (PTO, sick days, vacation)

Health insurance

Tuition reimbursement

Job summary

A professional accounting firm in Frankfort, Illinois, is seeking a Receptionist Administrative Assistant to serve as the first point of contact for clients. This role involves managing client communications, coordinating appointments, and supporting office operations. The ideal candidate should possess strong customer service and organizational skills, with at least 2 years of experience in a similar role. A high school diploma is required. This position offers a competitive salary and benefits including health insurance and paid time off.

Qualifications

Previous experience in office administration or reception (2+ years).
Familiarity with office management procedures.
Proficient in invoicing and receiving payments.

Responsibilities

Greet and welcome clients/guests in a professional manner.
Answer and direct phone calls, take messages.
Schedule client appointments and handle invoicing.

Skills

Customer service orientation

Excellent communication skills

Detail-oriented

Proficiency in Microsoft Office

Organizational skills

Education

High school diploma or equivalency

Tools

Phone systems

Job description

COMPANY OVERVIEW

Cornerstone Tax Service, Inc. is a trusted, award-winning tax and accounting firm based in Frankfort, Illinois. For over a decade, our firm has been built on integrity, accuracy, and personal service. We provide comprehensive tax, accounting, individual and business advisory solutions designed to help individuals and small businesses achieve financial peace of mind. At Cornerstone, we combine professional expertise with genuine care—delivering the same high standards of service, precision, and respect that we expect of ourselves.

POSITION SUMMARY

This position reports directly to the Owner and plays a key role in supporting both our clients and internal team. The Receptionist Administrative Assistant serves as the first point of contact for clients, providing a welcoming and professional experience whether in person, over the phone, or via email.

Day-to-day responsibilities include managing clerical and administrative tasks, coordinating client communications, maintaining organized records, and ensuring smooth office operations. The ideal candidate is personable, detail-oriented, and thrives in a client-focused environment where organization and communication are essential. At Cornerstone Tax Service, you’ll be part of a collaborative team that values integrity, precision, and excellent service — the foundation of everything we do.

RESPONSIBILITIES

Greet and welcome clients/guests in a professional and friendly manner
Answer and direct phone calls, take messages, and provide information to callers
Scheduling, rescheduling, and confirming client appointments for multiple staff
Invoicing clients and collection of payments using applicable software
Collating and packaging tax returns
Review tax return outcomes with clients by phone or in person
Perform general clerical duties including making copies, scanning, emailing, faxing, mailing, and filing documents both manually and digitally
Training seasonal employees
Provide administrative support to staff members as needed
Monitoring supply stock and ordering replacements
Perform other office tasks such as stocking coffee station and housekeeping at the end of the day to include vacuuming, taking garbage out, and making sure the kitchen area is tidy
Navigating our portal system and assisting clients with access