On-Site Receptionist & Administrative Assistant (Tax Firm)

Better Talent; Frankfort (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

PTO

Disability insurance

Retirement plan

Job summary

Cornerstone Tax Service, Inc. in Frankfort, IL is seeking a Receptionist/Administrative Assistant to be the friendly first contact for clients in person, by phone, or via email. You’ll manage scheduling, invoicing, and file handling to ensure smooth office operations and accurate client service.

The role reports to the Owner, supports staff, and trains seasonal employees, with on-site work and a typical 8:30–4:30 schedule outside tax season and longer hours during tax season.

Qualifications

• Must be a people person.
• Customer service focused.
• High school diploma or equivalency.
• Minimum of 2 years of office administration or reception experience.
• Experience in professional services (accounting, finance, tax) preferred.
• Familiarity with standard office management procedures.
• Proficient in invoicing and receiving payments.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet and welcome clients/guests in a professional and friendly manner.
• Answer and direct phone calls, take messages, and provide information to callers.
• Schedule, reschedule, and confirm client appointments for multiple staff.
• Invoicing clients and collection of payments using applicable software.
• Collating and packaging tax returns; reviewing outcomes with clients.
• Perform general clerical duties (copying, scanning, emailing, filing)
• Train seasonal employees and provide administrative support to staff as needed
• Monitor supply stock and order replacements—maintain a tidy office

Skills

People person

Customer service

Phone systems

Microsoft Office

Organization

Education

High school diploma or equivalency

Tools

Invoicing software

Microsoft Office

Job description

Cornerstone Tax Service, Inc. in Frankfort, IL is seeking a Receptionist/Administrative Assistant to be the friendly first contact for clients in person, by phone, or via email. You’ll manage scheduling, invoicing, and file handling to ensure smooth office operations and accurate client service.

The role reports to the Owner, supports staff, and trains seasonal employees, with on-site work and a typical 8:30–4:30 schedule outside tax season and longer hours during tax season.