Receptionist & Admin Assistant — Caring Care Home (Part-Time)

The Lodge; United States; Remote; USD 21,000 - 29,000; Part time

Benefits offered by this job

Enhances pay for family leave

Overtime and bank holiday enhancements

Group pension scheme

Occupational sick pay after 6 months'

Wellbeing support and employee help

Care Friends rewards program

Blue Light card discounts

Long service awards

Subsidised meals on duty

Learning and development opportunities

Job summary

The Lodge in Exeter seeks a dedicated Receptionist to deliver front-line reception and administrative support in a warm, caring environment for residents. You will handle calls, visitor checks, and post, while assisting the leadership team with secretarial tasks and room bookings.

We value empathy for older people, strong communication, and reliable teamwork. The role is part-time and permanent, with Sunday shifts on-site in Exeter.

Qualifications

• Secondary education completed and able to demonstrate basic IT skills.
• Experience with office software, spreadsheets, databases and word processing.
• Ability to work on own initiative and in a team.
• Calm, professional and mature approach.
• Excellent written and verbal communication skills.
• Empathy with older people.

Responsibilities

• Provide first line reception and administrative services for the Home.
• Handle calls quickly and ensure messages are dealt with promptly.
• Ensure building security by checking in/out visitors and recording in Visitors' Book.
• Manage signing in/out of keys for staff.
• Open and date stamp incoming post.
• May manage diaries for GM and senior staff.
• Direct deliveries and check documentation and invoices.
• Book and manage rooms for guests, seminars, etc.
• Prepare invoices for residents and guests and ensure payment before departure.
• File documents as required.
• Order newspapers and collect payments from residents.
• Handle initial enquiries and pass information to General Manager.
• Provide secretarial support to the General Manager and senior Home Team.
• Book and receive payments for meals for staff and visitors.
• Assist Business Support Administrator and cover in absence.
• Order stationery and monitor stock against budget.
• Assist fundraising activities when required.

Skills

General office administration

Initiative

Team player

Calm and professional

Written and verbal communication

Empathy for older people

Education

Secondary education

Job description

The Lodge in Exeter seeks a dedicated Receptionist to deliver front-line reception and administrative support in a warm, caring environment for residents. You will handle calls, visitor checks, and post, while assisting the leadership team with secretarial tasks and room bookings.

We value empathy for older people, strong communication, and reliable teamwork. The role is part-time and permanent, with Sunday shifts on-site in Exeter.