Receptionist (51097)

KIOWA TRIBE OF OKLAHOMA; Carnegie (OK); On-site; USD 12,000 - 19,000; Full time

Job summary

Kiowa Tribe of Oklahoma is seeking a Receptionist to greet visitors, direct them to the right offices, and handle calls with professional customer service. The role runs 8:00am-4:30pm, Monday through Friday, in an office setting.

The position requires a High School diploma or GED and at least six months of clerical experience, with background checks and drug testing as part of requirements. Indian Preference applies.

Qualifications

• Must have a High School diploma or GED.
• Minimum six months of clerical/office experience.

Responsibilities

• Greet and direct guests and visitors.
• Answer, screen and forward incoming calls.
• Provide information in person and via email.
• Maintain tidy reception area and supplies.
• Update phone directory and assist with mail deliveries.
• Ensure office security and monitor access.
• Perform general clerical tasks.
• Abide by Kiowa Tribe policies and procedures.
• Provide exemplary customer service.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Greet visitors

Education

High School diploma or GED

Job description

Job Details

• Job Location: Kiowa Tribe of Oklahoma - Carnegie, OK 73015
• Position Type: Full Time
• Education Level: High School
• Salary Range: $9.00 - $14.00 Hourly
• Travel Percentage: None
• Job Shift: 8:00am-4:30pm (M-F)
• Job Category: Clerical

JOB SUMMARY

The Receptionist greets, assists, and provides information to clients, visitors, and other patrons. Answers incoming phone calls and directs to the appropriate departments and/or individuals while providing excellent customer service and phone etiquette.

RESPONSIBILITIES

• Greets and welcome guests upon entering the premises.
• Direct visitors to the appropriate person and office.
• Answers, screen and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary materials (e.g. coffee maker, bulletin board signs etc.)
• Provide basic and accurate information in-person and via phone, Email.
• Receive, sort and distribute daily mail/deliveries, when requested.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
• Monitors front desk supplies and orders supplies as needed.
• Perform other clerical and administrative support tasks.
• Updates the phone directory as changes occur within the organization.
• Abides by all Kiowa Tribe policies and procedures.
• Always maintains a professional demeanor to ensure exemplary customer service is provided to any visitor and/or guest.
• Other duties as assigned.

QUALIFICATIONS

• Must possess a High School diploma or GED equivalent.
• Must possess a minimum of six (6) months of clerical, administrative and/or office setting work experience.

REQUIREMENTS

• Must be willing to submit to and pass a background investigation which displays a good moral character.
• Must be will to submit to and pass a drug testing.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• All duties will be conducted in an office setting with temperatures fluctuating due to the work setting being placed by the main entrance.
• Must be alle to sit for long intervals due to the needs of the position.

E.O.E & Indian Preference

The Kiowa Tribe does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

According to the Kiowa Tribe Human Resources Policies and Procedures, the Kiowa Tribe recognizes Kiowa Preference first, other federally recognized tribes second and other races last.

Indian Preference applies in accordance with Indian Preference Act of 1934 (Title 25, USC Section 472), BIA Form 4432, Tribal Identification or Certificate Degree of Indian Blood must be submitted with employment application to receive Indian Preference