Receptionist

Kickapoo Traditional Tribe of Texas; Eagle Pass (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Kickapoo Traditional Tribe of Texas is seeking a Receptionist to greet visitors, answer calls, and manage front-desk activities with a welcoming, professional demeanor.

The role requires strong communication, data entry, and organizational skills, plus proficiency in Microsoft Office and office equipment. Some duties include scheduling, mail handling, and coordinating meeting spaces in a collaborative environment.

Qualifications

• High school diploma or GED required.
• 1 year receptionist/administrative experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment preferred.
• Valid driver’s license may be required depending on the position.

Responsibilities

• Greeting and welcoming visitors in a professional and friendly manner.
• Answering, screening, and directing incoming phone calls.
• Responding to emails and general inquiries.
• Scheduling appointments and managing calendars.
• Maintaining the reception area to ensure it is clean and organized.
• Receiving, sorting, and distributing mail and deliveries.
• Providing information to visitors, clients, and staff.
• Maintaining records, filing documents, and updating databases.
• Managing office supplies and placing orders when needed.
• Coordinating meeting room bookings and preparing meeting spaces.
• Assisting with data entry and other administrative tasks.

Skills

Verbal and written communication

Customer service

Organization

Multitasking

Data entry/recordkeeping

Problem solving

Confidentiality

Education

High school diploma or GED

1 year receptionist/administrative experience preferred

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Office equipment familiarity

Job description

In House Only Applicants (Tribal Members and Employees currently working within a Kickapoo Entity)

Position: Receptionist

Supervisor: Valentino Jimenez, Ramiro Jimenez Olguin Jr

Division: Hunting and Natural Resources Committee

Department: Hunting and Natural Resources Committee

Responsibilities

• Greeting and welcoming visitors in a professional and friendly manner.
• Answering, screening, and directing incoming phone calls.
• Responding to emails and general inquiries.
• Scheduling appointments and managing calendars.
• Maintaining the reception area to ensure it is clean and organized.
• Receiving, sorting, and distributing mail and deliveries.
• Providing information to visitors, clients, and staff.

Essential Duties and Responsibilities include the following

• Maintaining records, filing documents, and updating databases.
• Managing office supplies and placing orders when needed.
• Coordinating meeting room bookings and preparing meeting spaces.
• Assisting with data entry and other administrative tasks.

Knowledge, skills, and abilities for the position

• Knowledge of office procedures and administrative practices.
• Knowledge of customer service principles and telephone etiquette.
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook) and standard office equipment.
• Knowledge of recordkeeping and filing systems.
• Knowledge of confidentiality and professional workplace standards.

Skills

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Organizational and time management skills.
• Ability to multitask and prioritize work effectively.
• Accurate data entry and recordkeeping skills.
• Problem-solving and conflict resolution skills.

Abilities

• Ability to greet and assist visitors in a professional and courteous manner.
• Ability to answer and direct multiple phone calls efficiently.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work independently and as part of a team.
• Ability to remain calm and professional in a fast-paced environment.
• Ability to follow instructions and complete assignments accurately.
• Ability to establish and maintain effective working relationships with employees, visitors, vendors, and the public.
• Ability to adapt to changing priorities and perform other duties as assigned.

Supervision exercised

This position does/does not carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Education/experience requirements

• High school diploma or GED required.
• One (1) year of receptionist, administrative, customer service, or related office experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment preferred.
• Valid driver’s license may be required depending on the position.

Native American preference is observed

KTTT recognizes preference for KTTT tribal members and qualified Native American tribal members, including preferential treatment in recruitment, hiring, promotions, layoffs and reductions in force so long as they meet minimum job qualifications.