Receptionist

Preferred Care MI; Williams Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Carriage House Nursing and Rehab in Bay City, Michigan is seeking a warm and welcoming Receptionist to be the first point of contact for residents, families, and staff. You will help create a positive and professional atmosphere with excellent communication.

This role requires strong organizational skills, confidentiality, and proficiency with Microsoft Office and EMR systems to maintain records, answer calls, schedule appointments, and support the administrative team.

Qualifications

• High school diploma or equivalent is required.
• 0-1 year of experience in healthcare or administrative setting.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and EMR systems.

Responsibilities

• Greet and welcome visitors, residents, and staff in a friendly and professional manner
• Answer and direct phone calls, respond to inquiries, and resolve issues promptly
• Maintain accurate records and files, both physical and electronic
• Provide administrative support to the administrative team
• Assist with scheduling appointments, meetings, and events
• Maintain a clean and organized reception area
• Collaborate with other departments to ensure smooth communication

Skills

Communication skills

Interpersonal skills

Confidentiality

Time management

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Receptionist

Job Summary

We are seeking a warm and welcoming Receptionist to join our team at Carriage House Nursing and Rehab in Bay City, Michigan. As the first point of contact for our residents, families, and staff, you will play a vital role in creating a positive and professional atmosphere. If you have excellent communication skills, a warm smile, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Responsibilities

• Greet and welcome visitors, residents, and staff in a friendly and professional manner

• Answer and direct phone calls, respond to inquiries, and resolve issues in a timely and efficient manner

• Manage and maintain accurate records and files, both physical and electronic

• Provide administrative support to the administrative team as needed

• Assist with scheduling appointments, meetings, and events

• Maintain a clean and organized reception area, ensuring a positive impression for all visitors

• Collaborate with other departments to ensure seamless communication and workflow

Requirements

• High school diploma or equivalent required

• 0-1 year of experience in a healthcare or administrative setting

• Excellent communication and interpersonal skills

• Ability to maintain confidentiality and handle sensitive information with discretion

• Strong organizational and time management skills

• Proficiency in Microsoft Office and electronic medical records systems