Receptionist

Preferred Care MI; West Bloomfield Charter Township (MI); On-site; USD 17,000 - 23,000; Full time

Job summary

Marvin and Betty Danto Health Care Center in West Bloomfield Township, Michigan, is seeking a friendly Receptionist to greet patients, families, and staff, answer calls, and manage a welcoming front desk.

You will be the first point of contact, helping to create a positive first impression for every visitor while coordinating messages and information with care teams, and providing essential administrative support.

Qualifications

• High school diploma or equivalent; post-secondary education in healthcare administration or related field an asset.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work in a fast-paced environment with a high level of attention to detail.
• Strong customer service and problem-solving skills.

Responsibilities

• Greet patients, families, and staff in a professional and courteous manner.
• Answer and direct phone calls, taking messages and providing information as needed.
• Manage and maintain accurate and up-to-date records and databases.
• Coordinate appointments, surgeries, and treatments with patients and healthcare teams.
• Provide administrative support to healthcare teams, including preparation of reports and documents.
• Maintain a clean and organized reception area, ensuring a positive first impression for all visitors.

Skills

Communication

Organization

Interpersonal skills

Education

High school diploma or equivalent

Healthcare administration education asset

Job description

Receptionist

Marvin and Betty Danto Health Care Center, located in West Bloomfield Township, Michigan, is seeking a highly skilled and compassionate Receptionist to join our healthcare team.

As a Receptionist at Marvin and Betty Danto Health Care Center, you will be the first point of contact for patients, families, and staff members. You will be responsible for providing exceptional customer service, answering phone calls, and greeting visitors in a warm and welcoming manner.

Responsibilities

• Greet patients, families, and staff members in a professional and courteous manner
• Answer and direct phone calls, taking messages and providing information as needed
• Manage and maintain accurate and up-to-date records and databases
• Coordinate appointments, surgeries, and treatments with patients and healthcare teams
• Provide administrative support to healthcare teams, including preparation of reports and documents
• Maintain a clean and organized reception area, ensuring a positive first impression for all visitors

Requirements

• High school diploma or equivalent required; post-secondary education in healthcare administration or a related field an asset
• Excellent communication, organizational, and interpersonal skills
• Ability to work in a fast-paced environment with a high level of attention to detail
• Strong customer service and problem-solving skills

Why Join Us

• Opportunity to work in a dynamic and caring healthcare environment
• Collaborative team atmosphere with a focus on patient-centered care