Receptionist

Aoaortho; Wichita (KS); Hybrid; USD 28,000 - 40,000; Full time

Job summary

Aoaortho is seeking a friendly receptionist for our Wichita, KS medical practice. You will greet patients, check them in and out, collect co-pays, and support front desk operations to ensure a smooth patient experience.

Ideal candidates have a high school diploma and prior front desk or medical office experience. Strong communication, attention to detail, and the ability to multi-task under pressure are essential.

Qualifications

• High school diploma or equivalent.
• Previous front desk, receptionist, or customer service experience preferred.
• Medical office experience a plus.

Responsibilities

• Greet and assist patients, visitors, and vendors in a professional and courteous manner.
• Check in patients, verify demographics and insurance information, and update records as needed.
• Collect co-pays and outstanding balances.
• Schedule, reschedule, and cancel patient appointments as requested.
• Answer and direct incoming phone calls to the appropriate department.
• Maintain a clean, organized, and professional reception area.
• Assist with administrative projects and clerical tasks as assigned.
• Maintain patient confidentiality at all times.
• Perform additional duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Multi-tasking

Attention to detail

Confidentiality

MS Office

Education

High school diploma

Tools

MS Office

Medical office software

Job description

Job Details

Job Location: Legal Address - Wichita, KS 67226

POSITION SUMMARY

The Receptionist serves as the first point of contact for patients and visitors, providing a welcoming and professional environment. This role is responsible for greeting patients, checking them in and out, collecting payments, and performing general administrative support to ensure smooth front desk operations.

KEY RESPONSIBILITIES

• Greet and assist patients, visitors, and vendors in a professional and courteous manner.
• Check in patients, verify demographics and insurance information, and update records as needed.
• Collect co-pays and outstanding balances.
• Schedule, reschedule, and cancel patient appointments as requested.
• Answer and direct incoming phone calls to the appropriate department.
• Maintain a clean, organized, and professional reception area.
• Assist with administrative projects and clerical tasks as assigned.
• Maintain patient confidentiality at all times.
• Perform additional duties as assigned.

REQUIRED SKILLS & COMPETENCIES

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail and accuracy.
• Commitment to maintaining patient confidentiality
• Proficient computer skills.
• Ability to maintain professionalism under pressure.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent.
• Previous front desk, receptionist, or customer service experience preferred.
• Medical office experience a plus.

WORK ENVIRONMENT

This position operates in a front office setting within a medical practice. The role involves frequent interaction with patients and staff, and regular use of office equipment such as computers, phones, copiers, and scanners.

PHYSICAL DEMANDS

The employee is regularly required to sit, stand, and walk for extended periods. The role requires the ability to lift up to 20 pounds occasionally and maintain visual acuity for computer work.

Qualifications

REQUIRED SKILLS & COMPETENCIES

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail and accuracy.
• Commitment to maintaining patient confidentiality
• Proficient computer skills.
• Ability to maintain professionalism under pressure.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent.
• Previous front desk, receptionist, or customer service experience preferred.
• Medical office experience a plus.

WORK ENVIRONMENT

This position operates in a front office setting within a medical practice. The role involves frequent interaction with patients and staff, and regular use of office equipment such as computers, phones, copiers, and scanners.

PHYSICAL DEMANDS

The employee is regularly required to sit, stand, and walk for extended periods. The role requires the ability to lift up to 20 pounds occasionally and maintain visual acuity for computer work.