Billing Specialist

Paycom; Wichita (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

Paycom in Wichita, KS seeks a Billing Specialist to manage insurance claims, assist patients with billing inquiries, and support account resolution while ensuring confidentiality and compliance. This role requires accuracy, strong data entry, and teamwork.

The Billing Specialist will prepare and submit claims, monitor aging, handle denials and appeals, and back up for daily electronic submissions. Prior medical billing experience is preferred, with a professional office environment as the

Qualifications

• High school diploma or equivalent.
• Prior experience in medical billing or insurance claims preferred.
• Strong attention to detail and accuracy.
• Proficient 10-key and data entry skills.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.

Responsibilities

• Prepare, submit, and track insurance claims; verify accuracy and fix errors.
• Review aging and past-due accounts; ensure prompt follow-up.
• Process denials and appeals; resolve issues with patients, providers, and insurers.
• File secondary claims and generate patient statements as needed.
• Document all account activity with ledger notes; respond to inquiries promptly.
• Establish payment plans and write-offs per office policy.

Skills

Attention to detail

Billing rules

Data entry

Communication

Teamwork

Education

High school diploma

Tools

Office software

Job description

Job Details: Job Location: Legal Address - Wichita, KS 67226, Position Type: Full Time, POSITION SUMMARY: The Billing Specialist is responsible for preparing, submitting, and following up on all assigned insurance claims to ensure timely reimbursement. This role also assists patients with billing inquiries, payment arrangements, and account resolution, while maintaining compliance with all regulatory and confidentiality requirements.

KEY RESPONSIBILITIES:

• Prepare, submit, and track electronic and manual insurance claims; verify accuracy and correct any errors or rejections.
• Review daily and monthly reports, including aging and past-due accounts, to ensure prompt follow-up.
• Process claims denials and appeals; coordinate with patients, providers, and insurance companies to resolve issues.
• File secondary insurance claims and generate patient statements as needed.
• Document all account activity with clear and concise ledger notes
• Respond to patient phone calls and insurance inquiries in a professional and timely manner.
• Establish payment plans, cost estimates, and payment agreements in accordance with office policies.
• Determine write-offs following established guidelines.
• Post payments when needed.
• Serve as backup for daily electronic claims submission.
• Perform additional duties as assigned.

REQUIRED SKILLS & COMPETENCIES:

• Strong attention to detail and accuracy.
• Ability to interpret and apply insurance billing rules and coding guidelines.
• Commitment to maintaining patient confidentiality
• Proficient computer skills, including 10-key and data entry.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• Prior experience in medical billing or insurance claims preferred.

WORK ENVIRONMENT:

This position operates in a professional office environment within a medical practice. The role routinely uses standard office equipment such as computers, phones, and copiers.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to talk, hear, and sit for prolonged periods. The employee may occasionally be required to stand, walk, and lift up to 20 pounds.