Receptionist

Franciscan Ministries; Wheeling (AR); On-site; USD 21,000 - 22,000; Full time

Job summary

Franciscan Ministries in Wheeling, AR is seeking a receptionist to greet visitors, answer phones, and assist residents with questions while protecting confidentiality. This entry-level role supports administration and campus operations. You’ll handle phone transfers, monitor alerts, manage mail, schedule tours, and maintain visitor logs.

High school diploma required; 1+ year customer service preferred. This on-site position offers hourly pay and stable hours.

Qualifications

• High school diploma or GED required.
• 1+ year customer service or administrative experience preferred.

Responsibilities

• Answer multi-line telephone and transfer calls and messages to appropriate personnel.
• Monitor emergency notification system, respond immediately, and direct help to the scene.
• Assist residents, guests, and visitors with questions or concerns.
• Direct marketing appointments and walk-ins; provide a tour if necessary.
• Distribute mail and packages to residents and associates.
• Provide secretarial assistance to Administration as needed.
• Monitor and maintain visitor sign-in and sign-out logs.
• Perform other duties as assigned.
• Comply with all policies and procedures and any updates.

Skills

Attention to detail

Organizational skills

Communication skills

Education

High School Diploma/GED

Job description

Position Summary

In this role, you will be responsible for answering the telephone and professionally greeting visitors and assisting residents with their questions or needs while maintaining the resident’s rights to confidentiality.

Essential Functions, Key Duties, & Responsibilities

• Answer multi-line telephone and transfer calls and messages to appropriate personnel.
• Monitor the emergency notification system, respond immediately, and direct help to the scene of the emergency.
• Assist residents, guests, and visitors with questions or concerns.
• Direct marketing appointments and walk-in’s and provide a tour if necessary.
• Distribute mail and packages to residents and associates.
• Provide secretarial assistance to Administration as needed.
• Monitor and prepare visitor sign-in and sign-out logs.
• Perform other duties as assigned.
• Comply with all policies and procedures and any updates.

Position Requirements

Education: High School Diploma/GED

Licenses/Certifications: N/A

Experience: None required; 1+ years of customer service or administrative/clerical experience preferred

Skills & Abilities:

• Keen attention to detail
• Excellent organizational and communication skills

Min USD $15.00/Hr.

Max USD $16.00/Hr.