Receptionist

Life Care Center of Westlake; Westlake (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Life Care Centers of America in Westlake, OH seeks a part-time Receptionist to greet visitors, answer phones, and provide front-desk support in a long-term care setting.

The role emphasizes compassionate service, accurate clerical tasks, and compliance with facility policies. You will manage scheduling, maintain confidentiality, and collaborate with care teams.

Strong communication, basic MS Word/Excel, and a high school diploma are required; prior clerical experience is a plus.

Qualifications

• High school graduate or equivalent.
• Secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role.

Responsibilities

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner.
• Effectively operate the facility phone and paging system.
• Exhibit excellent customer service and a positive attitude towards patients.
• Assist in evacuation of patients.
• Read, write, speak, and understand the English language.

Skills

Customer service

Phone etiquette

Team communication

Education

High school diploma or equivalent

Secretarial science program from accredited college or university

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Part time receptionist needed for a Long-Term Care Facility.Screen visitors to building, answer phones, and other front desk responsibilities.Perfect position for compassionate retiree who would enjoy working in the elder care environment.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language