Receptionist

Life Care Centers of America; Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Life Care Centers of America in Chandler, AZ seeks a personable Receptionist to greet visitors, answer phones, and provide clerical support in a post-acute care setting.

Requirements: high school diploma or equivalent; secretarial program or 6 months clerical experience; proficiency in Word, Excel, and email; ability to follow policies and maintain confidentiality; strong customer service and teamwork skills.

Qualifications

• High school diploma or equivalent.
• Secretarial program completed or minimum 6 months clerical experience.
• Proficient in Word, Excel and email.
• Knowledge of post-acute care facility regulations and policies.

Responsibilities

• Greet visitors and callers in a friendly, professional manner.
• Operate facility phone and paging systems efficiently.
• Provide clerical support and maintain confidentiality.
• Support patient rights, safety and sanitation procedures as needed.
• Collaborate with interdisciplinary team and maintain professionalism.

Skills

MS Word

MS Excel

Phone etiquette

Customer service

Team communication

Education

High school diploma

Secretarial program or 6 months clerical

Job description

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer