Receptionist

Life-Care-Center-of-Kansas-City; Kansas City (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

Life Care Centers of America is seeking a Receptionist to serve as the first point of contact for visitors and callers, providing clerical support and exemplary customer service in a post-acute care setting. This role emphasizes professionalism, confidentiality, and adherence to Life Care standards.

The ideal candidate will be a high school graduate, with optional secretarial training or clerical experience, and proficiency in Word, Excel, and email. Evening and weekend shifts are required.

Qualifications

• High school diploma or equivalent is required.
• Secretarial program from an accredited college or university, OR at least 6 months of clerical experience.

Responsibilities

• Greet visitors and respond to inquiries in a friendly, professional manner.
• Operate the facility phone and paging system.
• Provide excellent customer service to patients and visitors.
• Maintain confidentiality of all proprietary information and comply with Life Care policies.
• Read, write, and understand English; work as part of an interdisciplinary team.

Skills

Microsoft Word

Microsoft Excel

Email

Education

High school diploma or equivalent

Secretarial program or 6 months clerical experience

Job description

Employment Status: Part-Time Shift: Evening and Weekends

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language