Receptionist

ADP; West Baden Springs (IN); On-site; USD 19,000 - 25,000; Part time

Job summary

Southern Indiana Community Health Care in West Baden Springs, IN is seeking a part-time Medical Receptionist to greet patients, schedule visits, verify insurance, and serve as a friendly liaison between patients and medical staff.

You will check in patients, update information, handle calls, type correspondence, maintain the lobby, and support the clinic's daily operations with professionalism and attention to privacy and accuracy.

Qualifications

• Knowledge of business office procedures.
• Ability to type patient information accurately.
• Ability to greet patients and answer the telephone pleasantly.
• Clear spoken and written communication.

Responsibilities

• Greet patients and visitors promptly and courteously.
• Check in patients, verify insurance eligibility, and update information.
• Maintain appointment book and follow scheduling policies.
• Answer calls, screen messages, and provide information.
• Type correspondence, sort mail, and manage medical records.
• Maintain lobby and work area in neat condition.
• Enter qualifying information into PM system and file as directed.
• Report safety or privacy concerns to administration.

Skills

Business office procedures

Typing (60 wpm)

Customer service

Verbal communication

Tools

PM system

Telephone system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time West Baden, IN, US

Salary Range: $14.00 To $18.00 Hourly

Southern Indiana Community Health Care

Medical Receptionist Job Description

Part time up to 24 hours per week. Monday through Friday 8am-6pm.

General Summary of Duties: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff.

Physical Demands: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lift files or paper weighing up to 30 p0unds. Requires manual dexterity sufficient to operate a keyboard, type at 60 wpm, and operate office equipment as necessary. Requires normal visual acuity and hearing.

Working Conditions: Work is performed in reception area. Involves frequent contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick persons.

Daily Duties and Responsibilities:

• 1. Greet patients and visitors in a prompt, courteous and helpful manner.
• 2. Check in patients, verify insurance eligibility and update necessary information in the database. Assist patients with ambulatory difficulties.
• 3. Maintain appointment book and follow office scheduling policies.
• 4. Answer telephone, screen calls, take messages, and provide information.
• 5. Type correspondence, sort mail, and medical records as directed.
• 6. Screen visitors and respond to routine requests for information.
• 7. Maintain work area and lobby in neat and orderly manner.
• 8. Attend meetings as required and participate on committee as requested.
• 10. Perform related work as required.
• 11. Verify and enter qualifying CHAP into PM system, then file at designated location.
• 12. Reports safety, privacy, or general patient concerns to administration or privacy/security officer.

Performance Requirements:

• Knowledge of business office procedures.
• Knowledge of grammar, spelling and punctuation to type patient information.
• Ability to operate computer and other office equipment.
• Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
• Ability to speak clearly and concisely.
• Ability to read, understand and follow oral and written instructions.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.

Additional Duties as Assigned:

• 1. Order patient assisted medications.
• 2. Sort out any faxes that come into the clinic and deliver or distribute as needed.
• 3. Scan documents and issue to correct recipients.
• 4. Complete and submit Release of Records.
• 5. Call insurance companies or doctor offices to get authorization for patient visit/services.
• 6. Train new employees as needed.
• 7. Work with collaboration team to gather information for the grant and submit reports/data as required.
• 8. Trouble-shoot office equipment if possible.
• 9. Enter patient reminder/appointment recalls, and/or print report as instructed.