Receptionist

PAP; Washington Park (WA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

401(k) & Roth 401(k)

Medical, Dental, Vision Insurance

Paid Holidays

Vacation & Sick Leave

Tuition Reimbursement

Job summary

Pape’ Kenworth in Yakima, WA is seeking a Receptionist to join the team and provide an exceptional customer experience. You will greet customers, route calls, handle messages, process payments, and support AR/AP tasks and office operations.

We offer robust training, competitive benefits, and a strong work-life balance. Prior experience with Outlook, Word, Excel, and Salesforce is preferred. The role emphasizes accuracy, organization, and friendly, professional service.

Qualifications

• Excellent verbal and written communication skills.

Responsibilities

• Establish and maintain customer relationships.
• Answering phones and routing/directing all calls to appropriate departments and personnel
• Take and deliver phone messages.
• Take customer payments (check, credit cards).
• Assist in all AR/AP invoices, inquiries and coding for region.
• Aid all departments with correspondence, filing, ordering office supplies, merchandise and daily mail collection & distribution.
• Perform all other duties as assigned.

Skills

Communication

Relationship building

MS Office

Organization

Multi-tasking

Tools

Salesforce

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

08-Yakima
Pape' Kenworth
1701 Pacific Ave
Yakima, WA 98901, USA

08-Yakima
Pape' Kenworth
1701 Pacific Ave
Yakima, WA 98901, USA

Do you love helping people? Are you detail-oriented? Are you enthusiastic and outgoing? Pape’ Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a Receptionist to join their team in Yakima, WA and provide an exceptional customer experience.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

• Establish and maintain customer relationships.
• Answering phones and routing/directing all calls to appropriate departments and personnel
• Take and deliver phone messages.
• Take customer payments (check, credit cards).
• Assist in all AR/AP invoices, inquiries and coding for region.
• Aid all departments with correspondence, filing, ordering office supplies, merchandise and daily mail collection & distribution.
• Perform all other duties as assigned.

WHAT YOU NEED:

• Excellent verbal and written communication skills.
• Ability to create and maintain good relationships with both internal and external customers.
• Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel; Salesforce experience is preferred.
• Exceptional organizational skills and attention to detail.
• Ability to multi-task and work in a fast-paced environment.

Compensation: $17.33-24.27/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement- Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation- Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment- Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact- Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training- You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.