Receptionist

Pape' Machinery, Inc; Kent (WA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

401(k) & Roth 401(k) plans with match

Medical, dental, vision, prescription

Flexible spending accounts

Life insurance

Short- and long-term disability

Training and tuition reimbursement

Paid holidays and vacation

Open-door policy

Job summary

Pape’ Machinery, the premier capital equipment dealer in the West, seeks a friendly Receptionist for our Kent, WA branch. You will be the first point of contact, delivering exceptional customer experiences and handling a variety of administrative tasks to support branch operations.

Ideal candidates have strong communication, excel in a fast-paced environment, and are comfortable using Outlook, Word, Excel, and Salesforce.

Qualifications

• Excellent verbal and written communication skills.
• Ability to create and maintain good relationships with both internal and external customers.
• Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel; Salesforce experience is preferred.
• Exceptional organizational skills and attention to detail.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Be the face and voice of the Kent branch, delivering excellent customer experiences.
• Perform administrative duties to support the branch and managers.
• Assist with accounts payable inquiries and expense reporting, take customer payments, and prepare bank deposits.
• Collaborate with team members to ensure customer needs are met.

Skills

Customer service

Communication

Typing

Outlook

Word

Excel

Salesforce

Organization

Multi-tasking

Job description

02-Kent
Pape' Machinery, Inc. - Construction & Forestry
19808 West Valley Hwy
Kent, WA 98032, USA

02-Kent
Pape' Machinery, Inc. - Construction & Forestry
19808 West Valley Hwy
Kent, WA 98032, USA

RECEPTIONIST:

Do you love helping people? Are you detail-oriented? Are you enthusiastic and outgoing? Pape’ Machinery, the premier capital equipment dealer in the West, is looking for an energetic Receptionist to join their team and provide an exceptional customer experience.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance—all designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our Receptionist, you will be the face and voice of our branch. You will have the first opportunity to give our customers an excellent experience and ensure their needs are met, which makes you crucial to our team’s success. When you are not assisting customers, you will perform various administrative duties to support the branch and managers, as well as complete various duties including assisting with accounts payable inquiries and expense reporting, taking customer payments, preparing bank deposits, and more!

To thrive in this role, you must have a winning attitude, a customer service mindset, and enjoy working in a team environment.

WHAT YOU NEED:

• Excellent verbal and written communication skills.
• Ability to create and maintain good relationships with both internal and external customers.
• Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel; Salesforce experience is preferred.
• Exceptional organizational skills and attention to detail.
• Ability to multi-task and work in a fast-paced environment.

Compensation: $21.19-29.66/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment– Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
• Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.