Receptionist

Papé Group; Pasco (WA); On-site; USD 23,000 - 33,000; Full time

Job summary

Pape’ Material Handling, Inc. in Pasco, WA is seeking a Receptionist to provide an exceptional customer experience and support the branch with administrative tasks.

You will be the face and voice of the branch, handling payments, deposits, and coordination with managers in a fast-paced, team-focused environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to create and maintain good relationships with both internal and external customers.
• Typing and computer skills; experience with Microsoft Outlook, Word and Excel; Salesforce preferred.
• Exceptional organizational skills and attention to detail.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• As the first point of contact, you will be the face and voice of the Pasco branch, delivering an excellent customer experience.
• You will perform administrative duties, assist with accounts payable inquiries and expense reporting, take customer payments, and prepare bank deposits.
• You must maintain a customer-service mindset and thrive in a team environment.

Skills

Customer service mindset

Team player

Detail oriented

Multi-tasking

Verbal and written communication

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Salesforce

Job description

Pape' Material Handling, Inc.
1124 N California Ave.
Pasco, WA 993015941, USA

Description

RECEPTIONIST:

Do you love helping people? Are you detail-oriented? Are you enthusiastic and outgoing? Pape’ Material Handling, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a Receptionist to join their team in Pasco, WA and provide an exceptional customer experience.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance—all designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our Receptionist, you will be the face and voice of our branch. You will have the first opportunity to give our customers an excellent experience and ensure their needs are met, which makes you crucial to our team’s success. When you are not assisting customers, you will perform various administrative duties to support the branch and managers, as well as complete various duties including assisting with accounts payable inquiries and expense reporting, taking customer payments, preparing bank deposits, and more! To thrive in this role, you must have a winning attitude, a customer service mindset, and enjoy working in a team environment.

WHAT YOU NEED:

• Excellent verbal and written communication skills.
• Ability to create and maintain good relationships with both internal and external customers.
• Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel; Salesforce experience is preferred.
• Exceptional organizational skills and attention to detail.
• Ability to multi-task and work in a fast-paced environment.

Compensation: $17.33-24.27/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment– Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.