Receptionist

Pennant Group; Washington (District of Columbia); On-site; USD 32,000 - 45,000; Full time

Job summary

Pennant Group is seeking a Receptionist to welcome visitors, answer calls, and support administrative tasks with a friendly, professional demeanor in a clinical setting. The role emphasizes maintaining a neat reception area and delivering accurate messages to staff across departments.

Essentials include English proficiency, comfort with office equipment, and a willingness to learn new software. This on-site position offers daily interactions with residents, families, and team members in the

Qualifications

• Must read, write, speak, and understand English.
• Able to operate computer, copier, postage meter, fax, intercom, and phone system.
• Willing to learn new computer OS, word processing, spreadsheets and email.
• High School diploma or GED preferred.

Responsibilities

• Greet visitors and answer calls in a warm, professional manner.
• Maintain a clean, welcoming reception area.
• Sort and distribute mail; prepare outgoing mail.
• Relay messages promptly to the intended staff.
• Provide information about services and direct to appropriate personnel.

Skills

English fluency

Computer literacy

Office software

Telephone system

Education

High School diploma or GED

Tools

Telephone system

Copier

Fax machine

Postage meter

Intercom

Job description

We are currently seeking a Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our patients, residents, their families and our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

About the Opportunity

Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.

Critical Success Factors

• Provides a welcoming environment for residents, staff, and all visitors.

• Maintains up-to-date knowledge of the services provided.

• Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.

• Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.

• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.

• Ensures that the reception areas are clean, neat, and inviting.

• Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.

Preferred Qualifications

• Must be able to read, write, speak, and understand the English language.

• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.

• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.

• Preferred- High School diploma or GED.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.