Receptionist

Price Benowitz Llp; Washington (District of Columbia); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Collaborative team environment

Stable, full-time position

Job summary

Price Benowitz LLP in Washington, D.C. is seeking a highly organized Receptionist to serve as the front‑desk point of contact for their Personal Injury Practice Group. This is a full-time, in‑office role requiring exceptional customer service and organization skills.

The position involves a variety of responsibilities including managing phone systems, providing client assistance, and maintaining office operations. The ideal candidate should have prior reception experience and be fluent in English, with Spanish being a plus.

Qualifications

• Prior experience in a receptionist, front desk, or office assistant role strongly preferred.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Fluent in English; bilingual in Spanish preferred.

Responsibilities

• Serve as the first point of contact for all clients, delivering a professional experience.
• Manage door access for guests and clients.
• Maintain strict confidentiality of all client information.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Customer service

Discretion

Tools

Multi-line phone systems

SmartAdvocate

Job description

About Price Benowitz, LLP

Price Benowitz, LLP is a mid‑sized law firm headquartered in Washington, D.C., with offices and attorneys throughout Washington, D.C., Maryland, Virginia, South Carolina, and Illinois. Our core values — Passion, Integrity, and Excellence — guide everything we do. We are committed to delivering exceptional legal services while fostering a professional, collaborative, and client‑focused work environment.

Position Overview

We are seeking a highly organized and personable Receptionist to serve as the front‑desk point of contact for our Personal Injury Practice Group. This role is critical to ensuring a smooth, professional, and welcoming office experience for clients, visitors, and staff.

This is a fully in‑office position requiring a consistent presence Monday through Friday, 9:00 AM to 6:00 PM (ET). The ideal candidate thrives in a fast‑paced environment, excels in customer service, and takes pride in maintaining an organized and efficient office.

Key Responsibilities

Front Desk & Reception (Primary Focus)

• Serve as the first point of contact for all clients, guests, and visitors, delivering a professional and welcoming experience
• Monitor office entry and manage door access for guests and clients
• Operate a multi‑line phone system to answer and route incoming calls promptly and accurately
• Review case information in SmartAdvocate to direct calls to the appropriate staff
• Manage and distribute main voicemail inbox, ensuring timely follow‑up

Client Service & Office Coordination

• Provide exceptional customer service to in‑office and remote team members
• Liaise with intake specialists to assist with new client matters and proper case assignment
• Maintain strict confidentiality of all client information and adhere to data privacy standards

Administrative & Mail Handling

• Receive, scan, and distribute all incoming mail, including sensitive legal and medical documents
• Prepare and coordinate outgoing mail and packages
• Support accounting processes by assisting with depositing funds and tracking payments

Office Operations & Support

• Maintain a clean, organized, and professional reception and common areas
• Restock and order office and kitchenette supplies
• Coordinate office lunches and vendor deliveries as needed
• Set up and break down conference rooms for meetings, depositions, and events

Qualifications

• Prior experience in a receptionist, front desk, or office assistant role strongly preferred
• Excellent communication and interpersonal skills with a polished, professional demeanor
• Strong organizational skills with the ability to multitask in a fast‑paced environment
• Experience with multi‑line phone systems (Zoom Phone preferred)
• Familiarity with case management software (SmartAdvocate preferred)
• Understanding of AI tools (e.g., Foundation AI) and associated confidentiality considerations in a legal setting
• Fluent in English; bilingual in Spanish preferred
• High level of discretion when handling confidential and sensitive information

Schedule & Location

• In‑office: Washington, D.C.
• Monday – Friday, 9:00 AM – 6:00 PM

Compensation

The hourly rate for this position ranges from $18–$20/Hour, with the final rate determined by the Hiring Manager based on the candidate’s credentials, experience level, and overall skill set.

Benefits

At Price Benowitz LLP we offer a comprehensive healthcare benefits package in compliance with the Wage Transparency Omnibus Amendment Act of 2023.

Why Join Price Benowitz?

• Collaborative and supportive team environment
• Opportunity to be the face of the office and play a key role in client experience
• Exposure to a dynamic and growing Personal Injury practice
• Stable, full‑time in‑office position with consistent schedule