Receptionist

Pave America National Services; Warrenton (VA); On-site; USD 34,000 - 48,000; Full time

Job summary

Pave America in Warrenton, VA is seeking a friendly Receptionist to be the first contact for visitors and clients while supporting the sales team and office operations. The role emphasizes professionalism, multitasking, and strong communication.

Ideal candidates will have 1–2 years in an administrative or customer service role, plus proficiency with Microsoft Office and CRM software. A professional appearance and demeanor are essential for success.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree a plus.
• 1–2 years in administrative, receptionist, or customer service roles.
• Proficient with Microsoft Office Suite; CRM experience is a plus.
• Strong organizational and multitasking abilities are essential.
• Excellent verbal and written communication; professional appearance and demeanor.

Responsibilities

• Greet visitors and clients with a professional and welcoming demeanor.
• Answer, screen, and direct incoming phone calls and emails.
• Manage incoming/outgoing mail and deliveries; maintain front desk area.
• Assist sales team with data entry, CRM updates, and lead tracking.
• Prepare sales documents, quotes, and proposals as needed.
• Schedule appointments and follow-ups for sales reps; support sales events/meetings.

Skills

Organizational skills

Multitasking

MS Office proficiency

CRM experience

Verbal and written communication

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

We are seeking a friendly, professional, and highly organized Receptionist to join our team. This role will be the first point of contact for visitors and clients and will also provide vital support to our sales team and office operations. The ideal candidate will possess excellent communication skills, a customer-first attitude, and a proactive approach to multitasking and administrative support.

Reception & Front Desk Duties

• Greet visitors and clients with a professional and welcoming demeanor
• Answer, screen, and direct incoming phone calls and emails
• Manage incoming and outgoing mail and deliveries
• Maintain a clean and organized front desk and lobby area
• Assist the sales team with data entry, CRM updates, and lead tracking
• Prepare sales documents, quotes, and proposals as needed
• Schedule appointments and follow-ups for sales representatives
• Support the coordination of sales events or meetings

General Office Support

• Order and manage office supplies and inventory
• Assist with filing, scanning, and general administrative tasks
• Support other departments as needed with clerical duties
• Coordinate with vendors and service providers

Qualifications (Experience, Education & Certifications, Key Attributes):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent (Associate's or Bachelor's degree a plus)
• 1-2 years of experience in an administrative, receptionist, or customer service role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM software a plus
• Strong organizational and multitasking skills
• Excellent verbal and written communication skillsProfessional appearance and demeanor

Physical Requirements

: (Each to have one of the following based on the position: Never, Rarely, Occasionally, Constantly)

• Remaining in a stationary position, often standing or sitting for prolonged periods:Occasionally
• Moving about to accomplish tasks at a worksite or moving from one worksite to another:Constantly
• Moving self in different positions to accomplish tasks in various environments, such as stooping, kneeling, or crouching:Rarely
• Adjusting, moving and lifting objects in all directions:Rarely
• Talking and hearing to communicate with others:Constantly
• Seeing to perform job duties at close range, such as monitors or screens:Constantly
• Seeing to perform job duties at a distance, such as driving or operating equipment:Occasionally
• Repeating motions that may include the wrists, hands and/or fingers:Constantly
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like:Rarely
• Operating machinery and/or power tools:Rarely
• Operating motor vehicles or heavy equipment:Occasionally
• The ability to travel regionally or nationally:Occasionally

Physical Demands

• Sedentary work that primarily involves sitting/standing:Constantly
• Light work that includes moving objects up to 20 pounds:Occasionally
• Medium work that includes moving objects up to 50 pounds:Occasionally
• Heavy work that includes moving objects up to 100 pounds or more:Rarely

Working Conditions

• Low temperatures:Rarely
• High temperatures:Occasionally
• Outdoor elements such as precipitation and wind:Occasionally
• Noisy environments:Occasionally
• Hazardous conditions:Rarely
• Shift work, to include overnight work:Never
• Office environment:Constantly

Pave America and it's companies offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Pave America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.