Front Desk Receptionist

David Clark; Worcester (MA); On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

David Clark Company is seeking a friendly receptionist to manage calls, greet visitors, and provide broad administrative support at the front desk in Worcester, MA.

You will handle mail, organize the reception area, assist with data entry and office tasks, and support internal teams in a fast-paced office.

Qualifications

• High School Diploma or equivalent.
• 0–1 years experience.
• Proficiency with Microsoft Office (Word, Outlook, Excel).

Responsibilities

• Answer and direct incoming phone calls in a professional and timely manner.
• Greet and assist visitors, ensuring a welcoming front desk experience.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean, organized reception area.
• Provide general administrative support (data entry, filing, document preparation).
• Assist with office supplies inventory and ordering.
• Support internal teams with ad hoc tasks as needed.
• Other duties as required.

Skills

Phone etiquette

MS Office proficiency

Office organization

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

MONDAY - FRIDAY 8AM-4:30PM

JOB SUMMARY

This position will manage incoming calls, greet visitors, and support the team with a variety of administrative tasks to keep daily operations running smoothly.

DUTIES/RESPONSIBILITIES

The requirements listed below are representative of the essential duties required.

• Answer and direct incoming phone calls in a professional and timely manner
• Greet and assist visitors, ensuring a welcoming front desk experience
• Handle incoming and outgoing mail and deliveries
• Maintain a clean, organized reception area
• Provide general administrative support (data entry, filing, document preparation, etc.)
• Assist with office supplies inventory and ordering
• Support internal teams with ad hoc tasks as needed
• Other duties as required.

REQUIRED SKILLS/ABILITIES

• High School Diploma or equivalent.
• 0-1 years experience
• Position requires employee to utilize and understand simple formatting and use of Microsoft products (Excel, Word, PowerPoint)

LEVEL OF RESPONSIBILITY

• Employee works under general supervision.
• Employee has little or no decision-making responsibility.
• The employee has little or no impact on the decisions of others.

EDUCATION AND EXPERIENCE

• Previous receptionist, front desk, or administrative experience preferred
• Strong communication and interpersonal skills
• Professional demeanor and customer-service mindset
• Ability to multitask and stay organized in a fast-paced environment
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Reliable, punctual, and detail-oriented

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.

Physical Demands/Efforts

• Prolonged periods of sitting at a desk working on a computer.
• Little or no physical exertion

Mental & Visual Demands

• Work occasionally requires some degree of visual effort for periods of time.
• Moderate concentration to effectively execute moderately complex tasks.

Work Environment and Hazards

• Working environment is typical of an office setting.
• Absence of hazards

AMERICANS WITH DISABILITIES ACT

David Clark Company complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship, including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training, and any other conditions or privileges of employment.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Equal Employment Opportunity Policy

David Clark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.