Receptionist

Life-Care-Center-of-the-Willows; Valparaiso (IN); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Life Care Centers of America is seeking a friendly Receptionist to provide clerical support and greet visitors in person and by phone, ensuring service aligned with applicable laws and Life Care standards. You will need a high school diploma or equivalent, with secretarial training or six months clerical experience.

Proficiency in Word, Excel, and email is required, along with strong communication and confidentiality.

Formación

• High school diploma or equivalent required.
• Secretarial program OR six months clerical experience required.
• Proficient in Word, Excel, and email.
• Knowledge of post-acute care facility laws and regulations.

Responsabilidades

• Greet visitors and respond to inquiries in person and by phone.
• Operate facility phone and paging systems.
• Maintain confidentiality and professional relationships.

Conocimientos

Customer service

Communication

Team collaboration

Decision making

Educación

High school diploma or equivalent

Secretarial science program from accredited college or university

Six months clerical experience

Herramientas

Microsoft Word

Microsoft Excel

Email

Descripción del empleo

Employment Status: Full-Time Pay Interval: Hourly Shift: Days

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language