Receptionist

Talentify; Idaho Falls (ID); On-site; USD 26,000 - 36,000; Full time

Job summary

Talentify in Idaho Falls is seeking a receptionist to provide clerical support and greet every visitor in person or over the phone, in line with Life Care standards.

The role emphasizes professionalism, privacy, and teamwork, with duties including basic Word/Excel tasks and operating the facility phone system.

A high school diploma or equivalent is required, plus six months of clerical experience; training on company policies will be provided.

Qualifications

• High school diploma or equivalent.
• Secretarial program or at least six months clerical experience.
• Proficiency in Word, Excel and email applications.
• Ability to maintain confidentiality and follow policy.

Responsibilities

• Serve as first point of contact for visitors and callers in a friendly, professional manner.
• Operate the facility phone and paging system efficiently.
• Deliver courteous customer service and support in a team setting.
• Maintain confidentiality of all information and adhere to policies.
• Demonstrate dependable attendance and follow safety procedures.

Skills

Microsoft Word

Microsoft Excel

Email communication

Customer service

Confidentiality

Education

High school diploma or equivalent

Secretarial science program / clerical study

6 months clerical experience

Tools

Microsoft Word

Microsoft Excel

Email system

Job description

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer