Receptionist

Dunhill Staffing Systems; United States; Hybrid; USD 25,000 - 30,000; Full time

Job summary

Dunhill Staffing Systems is seeking a remote-friendly administrative support professional to serve as the first point of contact for clients and callers. You will manage schedules, coordinate appointments, and support day-to-day office operations, ensuring a professional experience for all stakeholders.

This temp-to-perm role requires a proactive, detail-oriented approach, with in-person meetings in Charleston, SC and the ability to handle high call volumes in a remote setting.

Qualifications

• Must have strong customer service skills and professional communication.
• Experience handling high-volume calls via VOIP or similar systems.
• Experience coordinating schedules and appointments across multiple stakeholders.
• Self-starter with ability to work independently and stay productive remotely.

Responsibilities

• Answer and route high-volume incoming calls via VOIP, providing a professional and courteous first point of contact.
• Manage appointment scheduling and calendar coordination.
• Monitor and respond to voicemail, email, and message inquiries, ensuring timely and accurate follow-up.
• Maintain up-to-date records, logs, and basic documentation using office software and internal systems.
• Organize daily workflow, prioritizing tasks and managing time effectively in a remote environment.

Skills

Customer service

VOIP

Scheduling

Independent worker

Remote work

Near Charleston

Education

High school diploma or GED

Associate degree preferred

Office admin training

Job description

This is a temp-to-perm opportunity with a business that serves multiple industries and values proactive, detail-oriented support. You’ll be trusted to manage high call volumes and appointments while working remotely, with regular in-person meetings in Charleston, SC.

About the Role:

In this role, you will be the first point of contact for clients and callers, handling incoming inquiries. You will manage schedules, coordinate appointments, and support day-to-day office operations, ensuring a smooth and professional experience for all stakeholders. Your ability to work independently and stay organized in a remote setting will be key to your impact and long-term success in the position.

Key Responsibilities:

• Answer and route high-volume incoming calls via VOIP, providing a professional and courteous first point of contact.
• Manage appointment scheduling and calendar coordination.
• Monitor and respond to voicemail, email, and message inquiries, ensuring timely and accurate follow-up.
• Maintain up-to-date records, logs, and basic documentation using office software and internal systems.
• Organize daily workflow, prioritizing tasks and managing time effectively in a remote environment.

Key Requirements:

• Strong customer service skills with a professional, clear, and confident verbal communication style.
• Demonstrated ability to manage high call volumes using VOIP or similar telephone systems.
• Experience coordinating schedules and appointments across multiple stakeholders or departments.
• Self-starter mindset with the ability to work independently and maintain productivity remotely.
• Residence within 45 miles of Charleston, SC to attend required in-person meetings.

Qualifications:

• High school diploma or GED required.
• Associate degree or relevant post-secondary coursework in business, office administration, or related field preferred.
• Any customer service or office administration training or certification is an advantage.