Receptionist

Volcano Harley-Davidson; Gladstone (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discounts

Paid Training

401K with Company match

Medical, Dental, and Vision Insurance

Voluntary Term Life, Short and Long‑R…

Accident, Critical Illness and Cancer…

Flexible Spending Account access

Legal Shield and Identity Theft Shield

Job summary

Volcano Harley-Davidson is seeking a Receptionist to greet customers, answer calls, transfer messages, and support office staff with letters and filing. The role requires a friendly demeanor, strong communication, and basic computer skills in Microsoft Office and Google Drive.

Qualifications include a high school diploma and 2+ years of customer service, plus a neat appearance and valid driver’s license. Join a busy dealership environment with opportunities for professional growth.

Qualifications

• 2+ years of customer service experience.
• Proficient with Microsoft Office and basic email/internet.
• Experience with Google Drive apps is a plus.
• Excellent verbal communication and a pleasant phone manner.
• Must maintain a professional appearance and neat workspace.

Responsibilities

• Greet customers and answer the telephone, transfer calls, and take messages.
• Assist office staff with typing letters and filing records.
• Provide courteous, prompt telephone service for all dealership personnel.
• Open mail and route it to appropriate staff; prepare letters and reports.

Skills

Customer service

Verbal communication

Phone etiquette

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Google Drive (Sheets/Docs)

Job description

Job Title: Receptionist

Department: Administration

Supervisor: Controller and/or Human Resources Assistant

Summary Description

Assist the office personnel of the dealership by greeting customers, answering the telephone, transferring calls, and taking messages for all dealership personnel. Assist office staff by typing letters and filing records.

Duties and Responsibilities

• Provide courteous, prompt and accurate telephone answering service for all dealership personnel.
• Handle telephone transactions quickly, and courteously. Welcome customers to the dealership and provide assistance to them providing information, recording messages or forwarding calls.
• Greet internal and external customers immediately, in a courteous and friendly manner.
• Provide high quality assistance to office personnel to ensure a smooth running and productive office environment.
• Prepare letters, reports, financial contracts, and other correspondence.
• Open mail and routes it to appropriate dealership personnel.
• Perform other related duties as assigned or requested.

Benefits:

• Employee Discounts
• Paid Training
• 401K with Company match
• Medical, Dental, and Vision Insurance
• Voluntary Term Life, Short and Long-Term Disability
• Accident, Critical Illness and Cancer Insurance
• Flexible Spending Account access
• Legal Shield and Identity Theft Shield

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• High school diploma or the equivalent.
• 2+ years’ customer service experience.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
• Good verbal communication skills.
• Pleasant phone manner.
• Must maintain a professional appearance and a neat, well organized work area.
• Valid driver’s license and a good driving record.

Physical Demands

• Frequently works on a computer in a typical office environment.
• Occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 10 pounds.

Working Conditions

• The noise level in the work environment can be loud at times.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.