Receptionist

Culture Care Senior Living; Town of Orchard Park (NY); On-site; USD 22,000 - 28,000; Part time

Job summary

Orchard Brooke Assisted Living Center in Orchard Park, NY is seeking a warm and welcoming Receptionist to be the first point of contact for residents, families and visitors. You will manage the front desk, answer calls, and handle correspondence, contributing to a comfortable community atmosphere.

The role requires a high school diploma or equivalent and strong communication skills; healthcare or customer service experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Experience in a healthcare or customer service setting a plus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks.
• Familiarity with basic computer software and technology.

Responsibilities

• Greet and welcome residents, families, and visitors, and manage the front desk
• Answer and direct phone calls, as well as respond to correspondence and messages
• Maintain accurate and up-to-date records and files
• Provide administrative support to the staff and management team
• Develop and maintain positive relationships with residents, families, and staff
• Offer a warm and welcoming environment for our residents, families, and visitors

Skills

Excellent communication

Interpersonal skills

Prioritization

Tech literacy

Education

High school diploma or equivalent

Tools

Basic computer software

Job description

Receptionist

Orchard Brooke Assisted Living Center, Orchard Park, NY

About the Role:

We are seeking a warm and welcoming Receptionist to join our vibrant team at Orchard Brooke Assisted Living Center. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and support. You will be responsible for managing the front desk, answering phone calls, and handling correspondence. Your warm and friendly demeanor will help create a sense of community and comfort for our residents, making you an integral part of our team.

Responsibilities:

• Greet and welcome residents, families, and visitors, and manage the front desk
• Answer and direct phone calls, as well as respond to correspondence and messages
• Maintain accurate and up-to-date records and files
• Provide administrative support to the staff and management team
• Develop and maintain positive relationships with residents, families, and staff
• Offer a warm and welcoming environment for our residents, families, and visitors

About Us:

At Orchard Brooke Assisted Living Center, we are committed to providing our residents with an extraordinary environment that promotes their wellness and independence. Our mission is to offer growth and development opportunities to all of our team members, recognizing that every role is crucial in providing exceptional care and service to our residents.

Requirements:

• High school diploma or equivalent required
• Experience in a healthcare or customer service setting a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks
• Familiarity with basic computer software and technology

Job Type:

PART_TIME, 16 hours per week to include every other weekend