Receptionist

DKK Consulting, Inc.; Town of Florida (NY); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Opportunity for advancement

Employee discounts

Paid time off

Job summary

DKK Consulting, Inc. is seeking a Receptionist to be the main point of contact for clients and subconsultants at our Royal Palm Beach office.

You will handle incoming calls, support day-to-day administrative tasks, assist with data entry, scheduling, and tracking of project information, and help prepare and distribute RFPs. Ideal candidates have 2+ years of admin or coordination experience, a professional telephone manner, and the ability to follow up on outstanding items.

Qualifications

• 2+ years of administrative, receptionist, project coordination, or office support experience.
• Prior experience working for an engineering, construction, architecture, surveying, or similar professional services company is required.
• Professional and confident telephone manner.
• Experience preparing or coordinating RFPs.
• Strong follow-up skills and ability to take initiative without constant supervision.
• Spanish is a plus

Responsibilities

• Greet guests and clients when they come in.
• Answer and manage all incoming phone calls in a professional and courteous manner.
• Direct calls and messages to the appropriate team members.
• Serve as a primary point of contact for clients, prospective clients, vendors, subconsultants, and other external contacts.
• Make outbound calls to prospective clients and project leads to gather information, qualify opportunities, and follow up on potential projects.
• Maintain accurate records of calls, contacts, leads, and follow-up activities.
• Respond to general emails and communications as needed.
• Assist with data entry, document preparation, scheduling, and tracking of project-related information.
• Perform general administrative and clerical duties to support the engineering and project management teams.
• Help maintain company databases, contact lists, and project tracking systems.
• Assist with preparing and distributing Requests for Proposals (RFPs) to subconsultants.
• Identify and contact appropriate subconsultants for project-specific needs.
• Track RFP responses and follow up with vendors who have not responded.
• Compile proposals and pricing received from subconsultants for review by project management.
• Maintain an organized RFP tracking system and ensure deadlines are met.
• Help ensure commitments and deadlines are not overlooked.
• Maintain consistent communication until outstanding items are resolved.
• Maintain accurate data entry and reporting within company systems.
• Permitting experience is a plus.

Skills

Administrative experience

Telephone etiquette

Follow-up skills

Spanish is a plus

MS Office

Education

Capabilities outweigh Formal Education

Tools

MS Office

Job description

Benefits:

• Opportunity for advancement


• Employee discounts


• Paid time off

About DKK Consulting, Inc. (DKK):

DKK is looking for a Receptionist who is interested in a unique opportunity to work within an established firm (20+ years). We need an individual to serve as a key point of contact for our engineering and construction firm. This position will be responsible for managing incoming calls and communications, supporting day-to-day administrative functions, coordinating with clients and subconsultants, assisting with Requests for Proposals (RFPs), and ensuring timely follow-up on outstanding items. In short, DKK is not looking for an employee, we are looking for a team member ready to make an impact!

Job Requirements:

• Greet guests and clients when they come in.


• Answer and manage all incoming phone calls in a professional and courteous manner.


• Direct calls and messages to the appropriate team members.


• Serve as a primary point of contact for clients, prospective clients, vendors, subconsultants, and other external contacts.


• Make outbound calls to prospective clients and project leads to gather information, qualify opportunities, and follow up on potential projects.


• Maintain accurate records of calls, contacts, leads, and follow-up activities.


• Respond to general emails and communications as needed.


• Assist with data entry, document preparation, scheduling, and tracking of project-related information.


• Perform general administrative and clerical duties to support the engineering and project management teams.


• Help maintain company databases, contact lists, and project tracking systems.


• Assist with preparing and distributing Requests for Proposals (RFPs) to subconsultants.


• Identify and contact appropriate subconsultants for project-specific needs.


• Track RFP responses and follow up with vendors who have not responded.


• Compile proposals and pricing received from subconsultants for review by project management.


• Maintain an organized RFP tracking system and ensure deadlines are met.


• Help ensure commitments and deadlines are not overlooked.


• Maintain consistent communication until outstanding items are resolved.


• Maintain accurate data entry and reporting within company systems.


• Permitting experience is a plus.

Job Type: Full Time (40+ hrs/week)

Job Location: Royal Palm Beach, FL (Future Hybrid Opportunities)

Required Education: Capabilities outweigh Formal Education

Required Qualifications:

• 2+ years of administrative, receptionist, project coordination, or office support experience.


• Prior experience working for an engineering, construction, architecture, surveying, or similar professional services company is required.


• Professional and confident telephone manner.


• Experience preparing or coordinating RFPs.


• Strong follow-up skills and ability to take initiative without constant supervision.


• Spanish is a plus

Compensation: $18-20/hr. (performance bonuses available) Salary is based upon Skill Level and Impact on existing projects. Relocation fees available upon request.