Receptionist

APPLIED OPTOELECTRONICS INC; Sugar Land (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible health plans

401(k) matching

Generous PTO policy

Job summary

APPLIED OPTOELECTRONICS INC is seeking a full-time Receptionist for our corporate office in Sugar Land, Texas. The role involves serving as the primary liaison for visitors, providing excellent customer service while managing inquiries and assisting with daily office operations.

Qualified candidates will have a high school diploma (associate's degree preferred), proficiency in Microsoft Office, and be detail-oriented. Bilingual proficiency in Mandarin Chinese, Spanish, or Vietnamese is an asset.

We offer competitive health plans, a 401(k) matching program, and a generous PTO policy.

Qualifications

• High School diploma or equivalent required; Associate's degree preferred.
• Proficient in Microsoft Office and previous experience in a corporate environment is a plus.
• Must be bilingual in Mandarin Chinese, Spanish, or Vietnamese.

Responsibilities

• Provide exceptional customer service and manage inquiries from visitors.
• Coordinate office mail, supplies, and internal events.
• Assist with phone coverage and special projects.

Skills

Customer service

Microsoft Office

Bilingual proficiency (Mandarin Chinese, Spanish, or Vietnamese)

Education

High School diploma or equivalent education

Associate's degree preferred

Job description

AOI is committed to providing equal opportunity in all of our employment practices, including hiring, placement, promotion, training, transfer and compensation, to all qualified applicants and employees without regard to race, color, national origin, citizenship, religion, sex, veteran status, age, disability, marital status, or any other category protected by State or U.S. Federal law. Moreover, we endeavor to treat our employees fairly.

Seeking a full-time receptionist for a corporate office to serve as the primary liaison for visitors by providing exceptional customer service. The Receptionist will manage inquiries regarding the organization to the general public, clients and customers. Duties include assisting in daily office needs and general administrative activities while working closely with the admin team to promote a positive work environment.

Job Duties

• Interface appropriately with a broad array of internal and external stakeholders, including company employees at all level as well as external vendors
• Greet and assist visitors in a courteous manner and ensure they are appropriately hosted and escorted at all times
• Make WiFi guest passes for guests as needed
• Answer phone calls promptly and efficiently; provide information and/or direct inquiries and calls to appropriate staff
• Coordinate incoming and outgoing mail and deliveries (Fed Ex, UPS, etc.)
• Manage internal lunch events, OT meals, and social/business gatherings
• Coordinate all aspects of travel as needed
• Assist with phone coverage, vacation coverage, and critical special projects to achieve optimal department results
• Order and stock front desk, office supplies, and mailroom supplies
• Keep up with events that are taking place and put up flyers for events on the bulletin boards
• Update/order business cards as needed
• Maintain presentable lobby appearance
• Submit PR for birthday cards, update Birthday Board, write birthday cards for employees
• Submit New Hire paperwork
• Submit requests for replacement badges
• Contact vendors if any of their machines need service (ex: water dispenser)
• Perform other duties as assigned

Qualifications

• High School diploma or equivalent education, associate's degree preferred
• Previous experience in the corporate administrative environment is a plus
• Proficient in Microsoft Office
• Bilingual proficiency in Mandarin Chinese, Spanish, or Vietnamese is a plus
• Highly organized and detail-oriented
• Ability to prioritize work and meet tight deadlines
• Ability to work independently and as a team
• Have own reliable transportation

Location

This position will be on-site based in Sugar Land, Texas.

WHY AOI?

In addition to competitive salary, AOI offers

• Flexible and competitive health (medical, dental, vision) plans offer the employee with the right options to meet individual and family needs
• Employer matching on 401(k) deferrals
• Generous PTO policy, with unused PTO payout at end of the year