Receptionist

Atria Senior Living, Inc.; Sugar Land (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Atria Senior Living, Inc. in Sugar Land, TX is seeking a friendly receptionist to handle a variety of clerical and customer-facing tasks. You will answer calls, greet visitors, relay messages, manage calendars, coordinate deliveries, and support daily administrative activities within the community.

Ideal candidates have a high school diploma (or GED) and basic math and communication skills. CPR/First Aid certification and on-site training are required as part of your onboarding.

Formación

• High school diploma or GED is required.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Able to read and comprehend simple instructions and memos, and write simple correspondence.
• Able to perform basic math and handle cash or similar transactions.
• Able to operate telephone, copier, and basic office equipment.

Responsabilidades

• Answers incoming calls in a cheerful, marketing oriented way and directs to appropriate personnel.
• Retrieves and forwards messages and manages voice mail.
• Welcomes visitors and directs them to the proper staff.
• Coordinates guestroom reservations and maintains calendars.
• Maintains office equipment and handles mail and deliveries.
• Receives, sorts and routes mail and publications; assists with clerical work.

Conocimientos

Customer service

Communication

Reading & writing

Multitask

Problem solving

Educación

High school diploma or GED

Descripción del empleo

Responsibilities

• Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Coordinates guestroom reservations.
• Maintains current list of residents who are hospitalized.
• Updates appointment calendars, including transportation and beauty calendars, as directed.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).
• Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Orders, receives, and maintains office supplies.
• Collects rent checks from residents and family members and provides needed information to bookkeeping for billing.
• Collects money for store purchases and meal tickets, etc.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as assigned.

Qualifications

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
• Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.