Receptionist

Ryders Health Management; Stratford (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) retirement plan (with employer

Paid Meal Period

CT Paid Leave

8 Paid Holidays

Sick Time Accrual

Employee Assistance Program (EAP)

Employee Discounts

Shift Differential for Weekend, Evenin

Casual Fridays

Paid Training and Orientations

Uniform Allowance

Longevity Awards

Job summary

Lord Chamberlain is a 190-bed, family-owned skilled nursing facility in Stratford, CT. We seek a full-time receptionist to be the welcoming face for residents, families and staff and to support front desk operations with a professional, compassionate approach.

You will handle calls, visitors, and administrative tasks to keep the facility running smoothly, while upholding privacy and safety standards in a caring environment.

Qualifications

• High school diploma or GED required; healthcare office experience a plus.
• Experience in receptionist, customer service, or administrative role preferred, ideally in healthcare.
• Excellent interpersonal and customer service skills with a friendly, professional demeanor.
• Strong verbal and written communication; professional on the phone and in person.
• Basic computer skills and familiarity with MS Office; multitasking ability in a fast-paced setting.

Responsibilities

• Direct visitors to the appropriate person, department, or unit in a professional, helpful manner.
• Answer, screen, and forward calls; take messages and provide basic information.
• Keep the reception area tidy and stocked with forms, pens, brochures.
• Provide information in person, by phone or email; give directions and answer general inquiries.
• Receive, sort, and distribute daily mail, packages, faxes, and deliveries.
• Maintain security at the front desk and manage visitor logs and badges as needed.
• Perform clerical duties such as filing, photocopying, faxing, and basic record keeping.
• Assist with scheduling, calendar updates, and coordination of appointments as needed.
• Maintain inventory and assist with ordering front desk supplies.

Skills

Interpersonal skills

Customer service

Multitasking

Verbal communication

Written communication

Discretion

Team collaboration

Education

High school diploma or GED

Healthcare office administration knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

LOCATION:

Lord Chamberlain, Stratford, CT

POSITION TYPE:

Full-Time

SHIFT(S):

8AM-4PM

PAY RANGE:

$18.00-$20.00

BENEFITS – Full-Time:

• 401(k) retirement plan (with employer match or contribution)
• Paid Meal Period
• CT Paid Leave
• 8 Paid Holidays
• Sick Time Accrual
• Employee Assistance Program (EAP)
• Employee Discounts
• Shift Differential for Weekend, Evening & Night Shifts
• Casual Fridays
• Paid Training and Orientations
• Uniform Allowance
• Longevity Awards

JOB SUMMARY:

We are seeking a Full-time Receptionist who is passionate about delivering exceptional customer service and supporting residents, families, and staff in our skilled nursing and rehabilitation community. At Lord Chamberlain, we take pride in providing a caring, collaborative environment where every interaction matters and every guest feels valued. If you thrive in a people-centered role, enjoy being the "face" of the facility, and want to be part of a dedicated healthcare team, we invite you to explore this opportunity further!

As our receptionist, you will be the first point of contact for visitors, residents, and callers. You’ll help create a welcoming atmosphere, manage front desk operations, and support administrative tasks that help keep the facility running smoothly and professionally.

RESPONSIBILITIES:

• Direct visitors to the appropriate person, department, or unit in a professional and helpful manner.
• Answer, screen, and forward incoming phone calls, take messages when necessary, and provide basic information.
• Ensure the reception area is tidy, presentable, and well-stocked with necessary materials (e.g., forms, pens, brochures).
• Provide accurate information in-person and via phone or email, including directions and general inquiries.
• Receive, sort, and distribute daily mail, packages, faxes, and deliveries.
• Maintain office security by following safety procedures, controlling access at the front desk, monitoring a visitor log, and issuing badges when required.
• Perform other clerical receptionist duties such as filing, photocopying, faxing, and basic record keeping.
• Support scheduling and basic administrative coordination, including updating calendars and assisting with appointment or meeting coordination as needed.
• Maintain inventory and assist with ordering front desk supplies to keep the reception area functioning smoothly.

QUALIFICATIONS:

• High school diploma or GED (required); additional education in office administration or healthcare field is a plus.
• Previous experience in receptionist, customer service, or administrative role (preferably in healthcare or long-term care).
• Excellent interpersonal and customer service skills with a friendly and professional demeanor.
• Strong verbal and written communication skills, including courtesy and professionalism on the phone and in person.
• Basic computer skills, including familiarity with Microsoft Office (Word, Excel, Outlook) and office equipment.
• Ability to multitask, stay organized, and manage time effectively in a fast-paced environment.
• Ability to handle confidential and sensitive information with discretion.
• Comfortable working in a long-term care or skilled nursing environment; previous experience preferred but not required.
• Dependable attendance and reliability; ability to work collaboratively as part of a care team while respecting resident dignity and safety.

ABOUT US:

Ryders Health Management is a family-owned management company overseeing Skilled Nursing & Rehabilitation Centers. Across all our centers, we provide exceptional, patient-centered care designed to support each resident’s individual recovery or long-term care needs. Our commitment to our staff is as strong as our commitment to our residents. We offer a supportive work environment and opportunities for growth and development.

OUR CARING COMMUNITY:

Lord Chamberlain is a 190-bed, family-owned skilled nursing facility located in Stratford. As part of the Ryders Health family, you’ll join a team backed by over 75 years of experience — rooted in quality care, teamwork, and staffing ratios that exceed industry standards.

Come join our compassionate, dedicated team of professionals!

EQUAL OPPORTUNITY EMPLOYER STATEMENT:

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.