Front Desk Receptionist – Healthcare (Full-Time, Day Shift)

Ryders Health Management; Stratford (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) retirement plan (with employer

Paid Meal Period

CT Paid Leave

8 Paid Holidays

Sick Time Accrual

Employee Assistance Program (EAP)

Employee Discounts

Shift Differential for Weekend, Evenin

Casual Fridays

Paid Training and Orientations

Uniform Allowance

Longevity Awards

Job summary

Lord Chamberlain is a 190-bed, family-owned skilled nursing facility in Stratford, CT. We seek a full-time receptionist to be the welcoming face for residents, families and staff and to support front desk operations with a professional, compassionate approach.

You will handle calls, visitors, and administrative tasks to keep the facility running smoothly, while upholding privacy and safety standards in a caring environment.

Qualifications

• High school diploma or GED required; healthcare office experience a plus.
• Experience in receptionist, customer service, or administrative role preferred, ideally in healthcare.
• Excellent interpersonal and customer service skills with a friendly, professional demeanor.
• Strong verbal and written communication; professional on the phone and in person.
• Basic computer skills and familiarity with MS Office; multitasking ability in a fast-paced setting.

Responsibilities

• Direct visitors to the appropriate person, department, or unit in a professional, helpful manner.
• Answer, screen, and forward calls; take messages and provide basic information.
• Keep the reception area tidy and stocked with forms, pens, brochures.
• Provide information in person, by phone or email; give directions and answer general inquiries.
• Receive, sort, and distribute daily mail, packages, faxes, and deliveries.
• Maintain security at the front desk and manage visitor logs and badges as needed.
• Perform clerical duties such as filing, photocopying, faxing, and basic record keeping.
• Assist with scheduling, calendar updates, and coordination of appointments as needed.
• Maintain inventory and assist with ordering front desk supplies.

Skills

Interpersonal skills

Customer service

Multitasking

Verbal communication

Written communication

Discretion

Team collaboration

Education

High school diploma or GED

Healthcare office administration knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Lord Chamberlain is a 190-bed, family-owned skilled nursing facility in Stratford, CT. We seek a full-time receptionist to be the welcoming face for residents, families and staff and to support front desk operations with a professional, compassionate approach.

You will handle calls, visitors, and administrative tasks to keep the facility running smoothly, while upholding privacy and safety standards in a caring environment.