Receptionist

Archdiocese of St. Louis; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

The Archdiocese of St. Louis is seeking a friendly Receptionist to serve as the first point of contact for parishioners, visitors, and community members at St. Vincent de Paul Catholic Church.

The role emphasizes exceptional customer service, front office operations, and maintaining confidentiality in a faith-centered environment. Responsibilities include answering inquiries, managing schedules, coordinating registrations, and supporting parish staff with administrative tasks while upholding

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or reception preferred.
• Strong communication and organizational skills.
• Commitment to confidentiality and professionalism.

Responsibilities

• Welcome parishioners and visitors in a courteous, professional manner.
• Answer, screen, and direct calls, emails, and inquiries.
• Provide information on Mass schedules, ministries, and services.
• Assist with registrations, forms, and general office requests.
• Maintain parish records, databases, and filing with accuracy and discretion.
• Process mail and packages, manage calendars and meetings.
• Prepare routine communications and bulletin announcements.
• Support pastors, staff, and ministry leaders with admin tasks.
• Maintain a welcoming, organized reception and office area.

Skills

Customer service

Front office operations

Telephone etiquette

Microsoft Office

Recordkeeping

Data entry

Organization

Time management

Confidentiality

Teamwork

Faith-centered service

Education

High school diploma or equivalent

Administrative training or coursework preferred

Tools

Microsoft Office Suite

Job description

The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis.

Job Summary

St. Vincent de Paul Catholic Church is seeking a friendly, professional, and service-oriented Receptionist to serve as the first point of contact for parishioners, visitors, and community members. The Receptionist plays a vital role in creating a welcoming parish environment by providing exceptional customer service, managing front office operations, responding to inquiries, and supporting the administrative needs of the parish. This position requires strong communication skills, attention to detail, professionalism, and a commitment to maintaining confidentiality.

Job Description

Responsibilities include, but are not limited to:

• Welcome parishioners, visitors, vendors, and community members in a courteous and professional manner.
• Answer, screen, and direct incoming telephone calls, emails, and general inquiries.
• Provide information regarding Mass schedules, parish ministries, sacramental preparation, events, and parish services.
• Assist parishioners with registrations, forms, and general office requests.
• Maintain parish records, databases, and filing systems with accuracy and confidentiality.
• Process incoming and outgoing mail, packages, and correspondence.
• Schedule appointments and assist with maintaining parish calendars and meeting schedules.
• Prepare routine correspondence, bulletin announcements, reports, and other parish communications.
• Support the Pastor, parish staff, and ministry leaders with administrative tasks and special projects.
• Maintain a clean, organized, and welcoming reception and office area.
• Order and monitor office supplies as needed.
• Assist with parish events and activities as requested.
• Maintain confidentiality regarding parishioner, personnel, financial, and pastoral matters.
• Perform other duties as assigned by the Pastor or Business Manager.

Job Qualifications

• High school diploma or equivalent required; additional administrative training or coursework preferred.
• Previous customer service, receptionist, administrative assistant, or office support experience preferred.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.Strong organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities efficiently.
• Ability to maintain confidentiality and exercise discretion with sensitive information.
• Professional demeanor and positive attitude.
• Ability to work collaboratively with clergy, staff, volunteers, and parishioners.
• Supportive of the mission and values of the Catholic Church.

Knowledge and Skills

• Customer service and front office operations.
• Telephone etiquette and professional communication.
• Microsoft Office Suite proficiency.
• Recordkeeping and data entry skills.
• Organization and time management.
• Attention to detail and accuracy.
• Confidentiality and professionalism.
• Ability to work independently and as part of a team.
• Commitment to providing welcoming and faith-centered service to all parish visitors and members.

The Archdiocese of St. Louis is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, national origin, age, marital, parental, veteran or disability status.

Pre-Employment Screening

All candidates receiving an employment offer must submit a pre-employment screening. The screening will include criminal background check, Family Care Safety Registration, drug screen, employment and educational licensure/certification verification, health screening, and any other screenings deemed necessary for employment. Any offer would be contingent upon successful completion of any required screening.