Receptionist

LifePoint Health; Springfield (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Brand new facility: Brand new hospital

Job summary

PeaceHealth Springfield Rehabilitation Hospital in Springfield, AL is seeking a Receptionist to support a brand-new inpatient rehabilitation facility. You will greet patients, manage messages, and help maintain a welcoming lobby in a fast-paced hospital setting.

The role requires strong customer service and clerical skills, with CPR/CPI certifications to be obtained within 30 days. This full-time position offers comprehensive benefits, career growth, and ongoing professional development.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous clerical and customer service experience preferred.
• License: Valid driver's license preferred.
• Additional Requirements: CPR and CPI certified within 30 days of employment.

Responsibilities

• Greet patients and guests upon arrival and ensure their comfort.
• Demonstrates excellent guest relations in communication and cooperation; assist patients, licensed practitioners, co-workers and visitors promptly.
• Records and routes telephone and in-person messages accurately, completely, and promptly.
• Maintains an accurate record of visitors, personal belongings, visitation logs, etc.
• Demonstrates knowledge of hospital emergency code procedures and calls codes clearly via the PA system.

Skills

Customer service

Communication

Clerical tasks

Teamwork

Education

High school diploma or equivalent

Job description

Facility: PeaceHealth Springfield Rehabilitation Hospital

Schedule: Full Time

Join us in opening PeaceHealth Springfield Rehabilitation Hospital, a brand-new inpatient rehabilitation facility (IRF).

Your experience matters

PeaceHealth Springfield Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Byjoining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Receptionist who excels in this role:

• Greet patients and guests upon arrival and ensure their comfort.
• Demonstrates excellent guest relations in communication and cooperation, assists patients, licensed practitioners, co-workers and visitors in a prompt and courteous manner.
• Records and routes telephone and in-person messages accurately, completely, and promptly.
• Maintains an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc.
• Demonstrates thorough knowledge of hospital emergency code response procedures with ability to calls codes through the speaker system in a correct and audible manner.
• Routes incoming mail promptly and to the correct departments or individuals. Maintains awareness of highly confidential and/or important documents received at the hospital (as assigned).
• Assure lobby area is clean and presentable, with appropriate beverages and snacks for patients and visitors.
• Assists Assessment and other departments as required.
• Offers assistance to the Business Development/Community Relations Department with respect to special projects and community involvement.
• Able to maintain professionalism in a variety of stressful situations.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Brand new facility: Brand new hospital, built from the ground up, with cutting edge equipment and technology!

What we're looking for

Applicants should possess the following qualifications and skills:

• Education: High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted.
• Experience: Previous clerical and customer service experience preferred.
• License: Valid driver's license preferred.
• Additional Requirements: CPR and CPI certified within 30 days of employment. May be required to work flexible hours and overtime.

EEOC Statement

PeaceHealth Springfield Rehabilitation Hospital is an Equal Opportunity Employer. PeaceHealth Springfield Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.