Receptionist

Titan Senquest Management Inc; Sanford (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Titan Senquest Management Inc. is seeking an on-site Receptionist to manage front desk tasks, greet visitors, answer phones, and support residents and staff with daily office duties.

The role requires one year of reception experience, strong communication, confidentiality, and computer literacy. You will collaborate with multiple departments and help maintain a welcoming community environment.

Qualifications

• One year reception experience.
• Ability to maintain confidentiality.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Competent in organization and time management.
• Must be computer literate.
• Ability to work well under stress, complete assignments accurately, and work independently.
• Effectively communicate in English with residents and other employees.
• Demonstrate desire to be a team player.

Responsibilities

• Answers telephones and greets visitors in a professional, friendly manner.
• Interacts with residents and staff with compassion.
• Transfers calls and takes messages accurately.
• Assists with resident activities and scheduling as needed.
• Performs data entry and mail distribution as required.
• Maintains neat and organized reception area and signs in guests/vendors.
• Supports various departments with office duties.
• Promotes positive relationships with residents, families, and guests.

Skills

Reception experience

Confidentiality

Customer service

Communication skills

Organization

Time management

Computer literacy

Team player

Attendance

Job description

The Receptionist provides front desk and reception functions for the community.Duties and Responsibilities• Answers telephones and greets visitors to the community in a professional, friendly and welcoming manner.• Interacts with residents and staff in a professional and friendly manner at all times and possesses compassion for seniors when appropriate.• Transfers calls and takes messages accurately.• Assists with resident activities and/or scheduling transportation for residents.• Performs data entry as needed.• May sort and distribute incoming mail.• Ensures all guests and vendors in the building have signed in.• Keeps reception area neat, clean and organized.• Assists with marketing and mailings.• Assists various departments with office duties as needed.• Promotes and maintains positive relationships with co-workers, residents, family members and guests.• Follows all OSHA, Fire, Health Department and safety requirements.• Other duties as assigned.• Position requires sitting, standing and walking, sometimes for extended periods.Overnight Receptionist:• Carries cordless phone and answers incoming calls to the community in a helpful, friendly manner. Answers questions, provides assistance, or takes and delivers messages accurately.• Responds to resident requests for assistance or emergency situations.• Interacts with residents and staff in a professional, friendly and compassionate manner at all times.• Cleans and sanitizes common areas of the community.• Washes, dries, and folds resident laundry and/or bed linens.• Ensures all doors to the community are locked and secured.• Understands emergency procedures and MSDS procedures for all chemicals used.• Understands procedures for blood removal.• Follows all OSHA, Fire, Health Department and safety requirements.• Demonstrates high standards of ethics and personal accountability.• Other duties as assigned.• Job requires walking and standing for extended periods of time.• Push, pull, lift up to 50 lbs.Qualifications• One year reception experience.• Ability to maintain confidentiality.• Excellent customer service skills.• Excellent communication skills, both verbal and written.• Competent in organization and time management.• Must be computer literate.• Ability to work well under stress, complete assignments accurately, and work independently.• Effectively communicate in English with residents and other employees.• Demonstrate desire to be a team player.• Regular attendance is required.Working Conditions• May require working with challenging residents.• Requires interaction with co-workers, residents, families, and vendors.• Occasional weekend, evening, night and holiday work if needed.• Possible exposure to communicable diseases and infections.Physical Requirements• Walk; sit; stand, sometimes for extended periods of time.• Reach with hands and arms.• Stoop, kneel, crouch or crawl.• Talk and hear.• Ability to push, pull or lift: Up to 25 pounds.