Receptionist

Jobs2Web; San Diego (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Irvine Company Apartment Communities is seeking a friendly, detail-oriented individual to be the first point of contact for customers, residents and vendors. The role involves answering questions, coordinating tours, and handling routine administrative duties at our Irvine-area communities.

The position emphasizes professional communication, reliable attendance and the ability to manage data entry, reports and move-in scheduling with accuracy and courtesy.

Qualifications

• High School Diploma or equivalent work experience.
• 1 year experience in customer service environment; on-site apartment leasing experience preferred.
• Schedule may require work on weekends, holidays and evenings.
• Regular, consistent and timely attendance required.

Responsibilities

• Greets prospects, vendors and visitors per company standards and responds to questions.
• Provides appropriate follow-up to resident questions/concerns.
• Performs administrative duties including data entry, ordering supplies and preparing paperwork.
• Answers internal phone calls, directs calls, takes messages and resolves requests.
• Generates reports as required.
• Leads leasing tours and oversees leasing rotation and move-in appointments.

Skills

Customer service

Communication

Professional demeanor

Education

High School Diploma or equivalent

Job description

Select how often (in days) to receive an alert:

Division: Apartments - On-Site (Apt OnSite)

Position Summary:

Ensures a positive first impression as the primary point of contact for incoming customers, residents, prospects, contractors and other company representatives. Performs administrative tasks for assigned community.

• Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
• Greets all prospects, vendors and visitors according to company standards; responds to resident questions/concerns and provide appropriate follow up.
• Completes all administrative duties including data entry, ordering of supplies, preparing customer paperwork, etc.
• Answers internal phone calls and directs as appropriate, taking messages and resolving incoming requests.
• Generates reports as required.
• Leads leasing tours as needed; oversees leasing rotation and schedules tour and move-in appointments.

Minimum Qualifications / Other Expectations:

• High School Diploma or equivalent work experience
• 1 year experience in customer service environment; on-site apartment leasing experience preferred.
• Schedule may require work on weekends, holidays and evenings.
• Regular, consistent and timely attendance required

About Us:

Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

We’re committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.