RECEPTIONIST

Salina Regional Health Center, Inc.; Salina (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Salina Regional Health Center, Inc. is seeking a Medical Office Receptionist to greet patients, collect and verify insurance information, and maintain accurate records. The role includes scheduling, phone duties, and assisting with billing and account counseling in a fast-paced outpatient practice.

Ideal candidates will have a high school diploma or GED, some office coursework, and prior medical office experience. Familiarity with EMR systems and medical terminology is preferred.

Qualifications

• High School Diploma or GED required.
• Additional coursework in the office/business field preferred.
• Knowledge of medical terminology, CPT, and ICD-9 or ICD-10 coding preferred.
• Two years office experience preferred.
• Medical office experience preferred.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Obtain new patient and insurance information and update records.
• Check in returning patients and verify current demographics.
• Review EMR and collect applicable fees at point of service.
• Counsel patients regarding accounts and balances.
• Schedule appointments and handle phone services.
• Maintain clinic records and verify insurance coverage and referrals.
• Enter patient demographics into computer system.
• Prepare daily deposits and balance per protocol.

Skills

Customer service

Communication

Office software

Attention to detail

Education

High School Diploma or GED

Office/business coursework

Tools

EMR system

Job description

Responsible for clerical support in the outpatient medical practice including, but not limited to, greeting patients and visitors in a prompt and courteous manner, obtaining new patient and insurance information, checking in return patients, and verifying all patient information is current. The Receptionist retrieves charge tickets from patients or reviews EMR and collects applicable fees at the point of service and counsels patients regarding accounts; schedules appointments, consults, handles phone services, and manages clinic records; verifies insurance coverage and appropriate referral information; enters patient demographics into computer system; prepares daily deposits, balancing per protocol; and provides clerical/administrative support as assigned.

POSITION QUALIFICATIONS

High School Graduate or GED

Additional coursework in the office/business field is preferred

Knowledge of medical terminology, CPT, and ICD-9 or ICD-10 coding preferred

Two years office experience preferred

Medical office experience preferred

Required Registration/License/Certification

Full Time - Day Shift - Monday -Friday 8-5