Receptionist

NHS Jobs; Ramsey (MN); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

None

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking a friendly receptionist/administrator to welcome patients and visitors to the practice. You will handle incoming calls, respond to patient enquiries, and assist with booking, amending, and cancelling appointments for triage by our clinical team.

In this role you will handle sensitive information with confidentiality and support clinicians and administrative colleagues with general admin tasks, always maintaining a professional and

Qualifications

• Welcoming patients and visitors to the practice.
• Managing incoming telephone calls and patient enquiries.
• Booking, amending and cancelling appointments.
• Handling confidential information with discretion.

Responsibilities

• Support clinicians and administrative colleagues with general admin tasks.
• Maintain a professional and caring approach at all times.

Skills

Customer service

Telephone etiquette

Appointment scheduling

Job description

This role will include welcoming patients and visitors to the practice, managing incoming telephone calls and patient enquiries, booking, amending, and cancelling appointments, taking appointment requests from patients for triage by our clinical team. Handling sensitive and confidential information appropriately, supporting clinicians and administrative colleagues with general administrative tasks and maintaining a professional and caring approach at all times.

Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust