Receptionist

Lavaca Bay Nursing and Rehabilitation Center; Port Lavaca (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lavaca Bay Nursing and Rehabilitation Center is seeking a Receptionist to answer calls, guide residents and visitors, and support the Business Office. You will handle mail, assist with invoices, and help prepare monthly resident statements, working closely with the facility Administrator and Business Office staff.

Strong communication, organizational and customer service skills are essential, along with proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Excellent oral and written communication skills.
• Strong organizational and customer service abilities.

Responsibilities

• Answer telephone calls promptly and courteously.
• Assist with mail distribution and general business office duties.
• Process accounts payable invoices and support monthly statements for residents.
• Maintain up-to-date employee phone lists and coordinate with administration.

Skills

Oral and written communication

Customer service

Organizational skills

Microsoft Office

Phone etiquette

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Primary ResponsibilitiesThe Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors and staff to appropriate personnel for assistance. This person works in conjunction with the facility Administrator and Business Office personnel to ensure that the Business Office works efficiently.Essential FunctionsAnswer telephone calls in a timely and pleasant mannerAssist with mail distributionAssist with general office duties as assigned by the Business Office Manager and/or facility AdministratorResponsible for accounts payable, collecting, processing and submitting invoices for payment in a timely mannerAssist with updating employee phone list as neededAssist with mailing out monthly resident statements for room and boardActively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facilityAssists in verification of EPLS and OIG for vendors (initial, monthly & annually)Perform other duties and tasks as assigned by the Business Office ManagerEducational/Training RequirementsHigh School diploma or equivalent is requiredLicensing RequirementsNoneExperience RequirementsExcellent oral/written communication skillsKnowledge of Microsoft Office (Word, Excel, Outlook)Excellent organizational and customer service skillsPhysical DemandsThe physical demands described here are representative but not necessary all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Action Rarely Occasionally FrequentlyLifting - 1-25 lbs XLifting - 25-50 lbs XLifting - 50+ lbs XCarrying - 1-25 lbs XCarrying - 25-50 lbs XCarrying - 50+ lbs XPushing/Pulling - 1-25 lbs XPushing/Pulling - 25-50 lbs XPushing/Pulling - 50+ lbs XSliding/Transferring - 1-25 lbs XSliding/Transferring - 25-50 lbs XSliding/Transferring - 50+ lbs XStanding XSitting XWalking XSpeaking XDriving XBalancing/Climbing XStooping/Kneeling XCrouching/Crawling XReaching XHearing/Listening XSeeing XTurning/Twisting/Leaning X