Receptionist

*US AMR-Jones Lang LaSalle Americas, Inc.; Plymouth (MN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision care

Paid parental leave

Paid time off

Daily Pay access

Job summary

Jones Lang LaSalle Incorporated (JLL) is hiring a Receptionist for the Mississauga office, reporting to the Facilities Manager. You will deliver professional front desk reception, greet visitors, manage access badges, and support daily facility operations in a fast-paced corporate setting.

Responsibilities include handling calls via Teams, coordinating housekeeping, inventory, and mail, and assisting in room setups and AV support. Strong customer service and reliability are essential for success.

Qualifications

• Customer service excellence and professional demeanor.
• Clear verbal and written communication; interact with all levels.
• Proficient with Microsoft Office Suite (Teams, Outlook, Word, Excel).
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to troubleshoot basic technical issues and make sound decisions.
• Reliable attendance and punctuality.

Responsibilities

• Serve as the primary contact for visitors, employees, contractors, and vendors.
• Manage inbound calls via Microsoft Teams and transfer/messages as needed.
• Greet and register visitors; issue and manage access badges.
• Coordinate housekeeping and facility operations; monitor inventories.
• Prepare meeting rooms and coordinate equipment setup.
• Support mailroom and coordinate with property management and building services.

Skills

Customer Service Excellence

Communication

Technology Proficiency

Multitasking

Problem-Solving

Reliability

Education

High school diploma

Some college preferred

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

RECEPTIONIST Royal Philips – Mississauga, Ontario Managed by: JLL (Jones Lang LaSalle)

POSITION SUMMARY

The Receptionist serves as the first point of contact for Royal Philips' Mississauga office, providing professional reception services while supporting daily facility operations. This role requires exceptional customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced corporate environment. The position reports to the JLL Facilities Manager and plays a critical role in ensuring seamless workplace operations and a positive visitor experience.

KEY RESPONSIBILITIES

Reception & Visitor Management

• Serve as the primary point of contact for all visitors, employees, contractors, and vendors entering the Philips facility
• Manage all incoming calls via Microsoft Teams, including answering, transferring, and taking detailed messages
• Update phone lists, SOPs and other administrative duties as requested
• Greet and register all visitors, contractors, and vendors in accordance with site security protocols
• Issue and manage access badges
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision

Facility Operations Support

• Housekeeping Duties (i.e. maintain a welcoming and clean presentation of the Lobby, maintaining the coffee machine, report any mechanical issues or other issues to the facilities group, etc.)
• Monitor inventory levels and proactively order all site consumables to maintain adequate stock across coffee service, cleaning supplies, office materials, shipping supplies, etc.
• Assist with the coordination and scheduling with Property Management
• Prepare meeting rooms and event spaces according to specifications, including furniture arrangement and equipment setup
• Assist in the resolve of problems associated with all building services including, but not limited to coffee services, janitorial, mailroom, badging, and conference room/AV Support.

Mailroom Assistance

• Support onsite mailroom with mail/packages/deliveries
• Support onsite mailroom to prepare postage/labels for mail/UPS/FedEx, courier services, etc.

Other

• Any and all other duties and tasks as assigned

To apply you need:

Education/Training Minimum Required

• High school diploma

Preferred

• Some college preferred

Years of Relevant Experience Minimum Required

• One to two years

Preferred

• Three years administrative/facilities experience supporting multiple people, preferably in the commercial real estate industry

• Experience in supporting a front desk that has high security standards and protocols

Skills and Knowledge Minimum Required

• Customer Service Excellence: Professional, friendly, and approachable demeanor with strong interpersonal skills
• Communication: Excellent verbal and written communication skills; ability to interact professionally with all levels of personnel
• Technology Proficiency: Comfortable with Microsoft Office Suite (Teams, Outlook, Word, Excel); ability to quickly learn new software systems
• Multitasking: Strong organizational skills with ability to manage competing priorities in a fast-paced environment
• Problem-Solving: Ability to troubleshoot basic technical issues and make sound decisions independently
• Reliability: Punctual, dependable, and able to maintain consistent attendance

Other Minimum Required

• Reliable transportation
• Full time position on location - no remote work

Physical Work Requirements and Work Conditions

• Ability to lift and carry up to 25 lbs regularly
• Physical tasks include room setups, stocking supplies, mail delivery and facility inspections
• Daily outdoor mail collection required in various weather conditions
• Office-based role with active movement throughout the building

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –Mississauga, ON

Job Tags

• Access Control (AC)
• Customer Service
• Emergency Response
• Facility Management
• Inventory Management
• Multitasking
• Office Administration
• People Management
• Process Improvements
• Supervision
• Vendor Management

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].