Receptionist

Heilind Electronics; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Heilind Electronics in Plano, TX is seeking a skilled receptionist to be the first point of contact. You will handle front-desk duties and provide courteous telephone support to help daily office operations run smoothly.

Ideal candidates bring strong communication, organization, and MS Office proficiency, with experience in administrative tasks, visitor management, and vendor communications. ITAR awareness may be relevant to access controlled information.

Qualifications

• Professional and courteous communication skills.
• Strong organizational and time management abilities.
• Proficiency with Microsoft Office Suite and ability to learn new systems.

Responsibilities

• Answer calls, direct to appropriate personnel, and relay messages.
• Greet visitors, verify purposes, and announce to staff.
• Process mail, maintain documentation, and support clerical tasks.
• Maintain confidentiality of sensitive information and comply with policies.

Skills

Communication skills

Organizational skills

Time management

Attention to detail

Customer service

Education

High school diploma

Tools

Microsoft Office

Job description

Serves as the first point of contact for the organization by providing professional and courteous reception and telephone support. Performs a variety of administrative and clerical duties to support daily office operations, visitors, internal personnel, and business activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties as assigned.

Reception and Telephone Support

• Answer incoming telephone calls, determine purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieve messages from voice mail and forwards to appropriate personnel.
• Respond to routine questions regarding the organization and provide callers with general information, including addresses, directions, and other business information.
• Welcome and verify on-site visitors, determine nature of business, and announce visitors to appropriate personnel.

Mail and Administrative Support

• Process incoming and outgoing mail and internal correspondence.
• Organize and maintain warehouse receiving, picking, and packing documentation.
• Assist with entering prospect information into applicable systems as needed.
• Assist with maintaining accurate vendor contact information and routine communication for building services, such as coffee, water, and janitorial vendors.
• Maintain an up‑to‑date directory of building access badges, including tracking active badges, employee assignments, and processing updates as needed.
• Provide administrative backup support to the Administrative Assistant as needed.
• Perform routine clerical duties, including filing, photocopying, scanning, document preparation, and collating.
• Maintain confidentiality of sensitive company, employee, customer, and business information.
• Comply with all Company policies and procedures.
• Support continuous improvement through training and process improvement initiatives.

Education/Experience

• High school diploma or equivalent.
• Previous receptionist, administrative, office support, or customer service experience preferred. Two years of relevant experience preferred.
• Experience with Microsoft Office Suite or comparable business software.

Skills And Requirements

• Professional and courteous communication skills.
• Strong organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and manage multiple tasks in a fast‑paced office environment.
• Ability to work effectively with employees, visitors, customers, and other business contacts.
• Ability to exercise sound judgment regarding routine inquiries and determine when matters should be referred to appropriate personnel.
• Proficiency with Microsoft Office Suite and the ability to learn and use other business systems.
• Ability to maintain confidentiality when handling sensitive company, employee, customer, or business information.
• Ability to report to the assigned office location during scheduled in office workdays.
• ITAR Requirement: This position requires the individual to meet the definition of a U.S. Person under the International Traffic in Arms Regulations (ITAR), if applicable to the position and required for access to ITAR controlled technical data or other protected information. A U.S. Person is generally defined under ITAR as a U.S. citizen or lawful permanent resident, or an individual who meets another qualifying category under applicable regulations.

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, stand, use a computer, read, write, type, operate office equipment, file paperwork, use telephones, and communicate verbally and in writing with employees, visitors, customers, and other business contacts.

This position is classified as sedentary work and may require exerting up‑to‑10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

The employee is regularly required to perform substantial movements of the wrists, hands, and fingers associated with typing, operating a computer mouse and keyboard, handling paperwork, and performing other clerical activities.

The position requires close visual acuity to perform activities such as preparing and reviewing documents, entering and reviewing data, viewing a computer terminal, and reading.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Working Conditions

The position is primarily performed in a typical office environment and is not substantially exposed to adverse environmental conditions.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate connecting Components and Trek Connect - Divisions of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are protected veterans and individuals with disabilities. VEVRAA Federal Contractor Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled