Receptionist

Interstate Connecting Components Inc.; Plano (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO and holidays

Insurance - accident, life, disability

Job summary

Interstate Connecting Components is seeking a receptionist to serve as the first point of contact, handling reception and telephone support while assisting with a range of administrative tasks to support daily office operations.

The role involves greeting visitors, routing inquiries, processing mail, coordinating vendor communications, and maintaining confidential information in compliance with company policies. ITAR compliance is required for access to certain data.

Qualifications

• High school diploma or equivalent.
• Two years of receptionist/administrative experience preferred.
• Experience with Microsoft Office Suite or comparable software.

Responsibilities

• Provide front-desk reception and telephone support.
• Handle mail, deliveries and documentation.
• Welcome visitors and direct them.
• Maintain confidentiality and follow company policies.
• Support building services coordination.
• Enter prospect information into systems.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking

Confidentiality

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Serves as the first point of contact for the organization by providing professional and courteous reception and telephone support. Performs a variety of administrative and clerical duties to support daily office operations, visitors, internal personnel, and business activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.

Reception and Telephone Support

• Answer incoming telephone calls, determine purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieve messages from voice mail and forwards to appropriate personnel.
• Respond to routine questions regarding the organization and provide callers with general information, including addresses, directions, and other business information.
• Welcome and verify on-site visitors, determine nature of business, and announce visitors to appropriate personnel.

Mail and Administrative Support

• Process incoming and outgoing mail and internal correspondence.
• Organize and maintain warehouse receiving, picking, and packing documentation.
• Assist with entering prospect information into applicable systems as needed.
• Assist with maintaining accurate vendor contact information and routine communication for building services, such as coffee, water, and janitorial vendors.
• Maintain an up ‑ to ‑ date directory of building access badges, including tracking active badges, employee assignments, and processing updates as needed.
• Provide administrative backup support to the Administrative Assistant as needed.
• Perform routine clerical duties, including filing, photocopying, scanning, document preparation, and collating.
• Maintain confidentiality of sensitive company, employee, customer, and business information.
• Comply with all Company policies and procedures.
• Support continuous improvement through training and process improvement initiatives.

Requirements

EDUCATION/EXPERIENCE:

• High school diploma or equivalent.
• Previous receptionist, administrative, office support, or customer service experience preferred. Two years of relevant experience preferred.
• Experience with Microsoft Office Suite or comparable business software.

SKILLS AND REQUIREMENTS:

• Professional and courteous communication skills.
• Strong organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and manage multiple tasks in a fast-paced office environment.
• Ability to work effectively with employees, visitors, customers, and other business contacts.
• Ability to exercise sound judgment regarding routine inquiries and determine when matters should be referred to appropriate personnel.
• Proficiency with Microsoft Office Suite and the ability to learn and use other business systems.
• Ability to maintain confidentiality when handling sensitive company, employee, customer, or business information.
• Ability to report to the assigned office location during scheduled in office workdays.
• ITAR Requirement: This position requires the individual to meet the definition of a U.S. Person under the International Traffic in Arms Regulations (ITAR), if applicable to the position and required for access to ITAR controlled technical data or other protected information. A U.S. Person is generally defined under ITAR as a U.S. citizen or lawful permanent resident, or an individual who meets another qualifying category under applicable regulations.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to sit, stand, use a computer, read, write, type, operate office equipment, file paperwork, use telephones, and communicate verbally and in writing with employees, visitors, customers, and other business contacts.

This position is classified as sedentary work and may require exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

The employee is regularly required to perform substantial movements of the wrists, hands, and fingers associated with typing, operating a computer mouse and keyboard, handling paperwork, and performing other clerical activities.

The position requires close visual acuity to perform activities such as preparing and reviewing documents, entering and reviewing data, viewing a computer terminal, and reading.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

WORKING CONDITIONS:

The position is primarily performed in a typical office environment and is not substantially exposed to adverse environmental conditions.

E q ual Opportunity Employer/Protected Veterans/Individuals with Disabilities

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate connecting Components and Trek Connect – Divisions of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are protected veterans and individuals with disabilities. VEVRAA Federal Contractor

Hybrid, Onsite, or Remote

Onsite

Compliance Statement

If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate Connecting Components - A Division of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are protected veterans, and individuals with disabilities. Heilind Mil-Aero is a VEVRAA Federal Contractor.

The American with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

As a Federal Contractor, we are required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding your legal rights and protections, please click on the following links:

ICC and TrekConnect, a subsidiary of Heilind Mil-Aero, offers a comprehensive benefits package to all full time, regular employees which include:

• PTO and holidays
• Accident, life, disability and critical illness insurance

If you need special assistance or an accommodation while seeking employment, please contact us . We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Heilind Mil-Aero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

EEO is the Law

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