Receptionist

Matt Fendon Law Group; Phoenix (AZ); On-site; USD 15,000 - 22,000; Full time

Job summary

Matt Fendon Law Group in Phoenix, AZ, seeks a friendly bilingual receptionist to support a busy office. The role focuses on handling high call volumes, greeting guests, and maintaining a polished front desk area with attention to detail.

The ideal candidate is fluent in English and Spanish, comfortable with office equipment, and experienced or interested in legal software such as Litify. This is a fast-paced, client-facing position requiring professionalism and reliability.

Qualifications

• Bilingual English/Spanish required.
• Strong communication and interpersonal skills.
• Ability to manage high call volumes efficiently.
• Proficient with office equipment (fax, scanner).
• Organized with attention to detail.
• Ability to multitask and handle varied tasks.
• Experience in a similar role is a plus.
• Litify or similar legal software knowledge preferred.

Responsibilities

• Answering phones and managing a high volume of calls.
• Managing faxes and ensuring proper distribution.
• Greeting and assisting guests professionally.
• Maintaining lobby, front desk, and conference rooms clean.
• Ordering and managing office supplies.
• Contacting clients regarding checks.
• Scanning medical records for potential clients.
• Opening and closing the lobby daily.
• Creating new client files in Litify.
• Sending correspondence and email records to intake or attorneys.
• Calling clients to remind them of hearings or appointments.
• Completing all assigned tasks daily and weekly.

Skills

Bilingual (English/Spanish)

Strong communication

Interpersonal skills

Multitasking

Office equipment proficiency

Litify or legal software

Attention to detail

High call-volume management

Tools

Litify

Fax machines

Scanners

Office equipment

Job description

At Matt Fendon Law Group, we pride ourselves on providing unparalleled service to clients, so we’re looking for a friendly, customer-service minded individual to help us maintain this high standard. We are looking for a reliable and efficient Bilingual Receptionist to join our busy office. The ideal candidate will be responsible for managing high call volumes, greeting guests, and maintaining the cleanliness of the front office area. Additionally, the receptionist will be required to handle various administrative tasks as assigned by staff members.

Responsibilities:

• Answering phones and managing a high volume of calls in a busy office environment.
• Managing faxes and ensuring they are distributed appropriately.
• Greeting and assisting guests in a professional and friendly manner.
• Maintaining the cleanliness of the lobby, front desk, and conference rooms.
• Ordering and managing office supplies.
• Contacting clients regarding their checks.
• Scanning medical records for potential clients.
• Opening and closing the lobby daily.
• Creating new client files in Litify.
• Sending correspondence and email records to intake or attorneys.
• Calling clients to remind them of upcoming hearings or appointments.
• Completing all assigned tasks on a daily and weekly basis.

Requirements:

• Bilingual (fluent in English and Spanish).
• Strong communication and interpersonal skills.
• Ability to manage high call volumes efficiently.
• Proficient in using office equipment (e.g., fax machines, scanners).
• Organized with excellent attention to detail.
• Ability to multitask and handle various responsibilities.
• Previous experience in a similar role is a plus.
• Proficiency in using Litify or similar legal software is preferred.