Receptionist

YORK; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 19,000 - 25,000; Part time

Job summary

York Nursing and Rehab Center in Philadelphia, PA is seeking a patient‑focused Receptionist for a per diem role. The position supports front office operations, welcoming patients and visitors while handling calls, emails, and documentation with care.

The ideal candidate brings strong communication skills, familiarity with EMRs, and a professional demeanor to support a team delivering compassionate care in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• Post-secondary education in healthcare administration or related field is preferred.
• 1 year of experience in a healthcare setting is desirable.
• Excellent communication and interpersonal skills are essential.
• Proficiency with Microsoft Office and electronic medical records (EMRs) is required.

Responsibilities

• Greet patients, families, and visitors in a professional and courteous manner.
• Answer and direct phone calls, respond to emails, and handle written correspondence promptly.
• Maintain accurate patient records electronically and manually.
• Perform administrative tasks such as data entry, scheduling, and filing.
• Facilitate effective communication between patients, families, and healthcare providers.
• Collaborate with the healthcare team to ensure coordinated care.
• Participate in quality improvement initiatives to enhance patient satisfaction.

Skills

Customer service

Phone etiquette

Interpersonal skills

Microsoft Office

EMR proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Job Summary:

York Nursing and Rehab Center is seeking a skilled and customer-focused Receptionist to join our team in Philadelphia, Pennsylvania. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support. If you're passionate about delivering outstanding service and have a warm and welcoming demeanor, we encourage you to apply for this per diem opportunity.

Responsibilities:

• Greet patients, families, and visitors in a professional and courteous manner, providing guidance and assistance as needed
• Answer and direct phone calls, respond to emails, and handle written correspondence in a timely and efficient manner
• Maintain accurate and up-to-date patient records, both electronically and manually
• Perform administrative tasks, such as data entry, scheduling, and filing
• Provide optimal communication between patients, families, and healthcare providers
• Collaborate with the healthcare team to ensure seamless coordination of care
• Participate in quality improvement initiatives to enhance patient satisfaction and outcomes

About the Role:

As a Receptionist at York Nursing and Rehabilitation, you will have the opportunity to make a meaningful difference in the lives of our patients and their loved ones. Our team is dedicated to providing personalized care and attention, and we're seeking a like-minded individual who shares our passion for delivering exceptional service.

Requirements:

• High school diploma or equivalent required; post-secondary education in healthcare administration or a related field preferred
• 1 years of experience in a healthcare setting; reception or administrative experience beneficial
• Excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records (EMRs)